We are looking for a Sales Co-ordinator for a initial 12 month period to cover maternity. Possibility to become permenant.
Reporting to the Sales and Technical Office Manager we are looking to recruit a Sales Coordinator, with a view to strengthening the current team and bring fresh enthusiasm to this challenging role.
Position: Sales Co-ordinator
Main Duties
- Provide exceptional customer service by;
- Dealing with all customer requests in a professional & helpful manor.
- Ensuring the customer is happy how we have dealt with each request.
- Develop & enhance branch relationships with regular outgoing telephone calls.
- Take Incoming telephone calls and process sale orders, debits.
- Generate Quote via In-house system
- Check Stock.
- Give screen prices & offer prices on current deals.
- Check order status.
- Answer basic product related questions.
- Record enquiry details & pass to technical or sales supervisor.
- Email product information.
- If cannot deal with a call, qualify which department to pass on to.
- Assist RSM’s in admin duties required in running their sales region.
- Assist RSM’s in delivering sales initiatives & promotions.
- Process collections.
- To use the Trello and Freshdesk for all enquiries:
Provide exceptional customer service by;
Dealing with all customer requests in a professional & helpful manor.
Ensuring the customer is happy with how we have dealt with each request.
Process customer orders and debits efficiently & accurately.
Requirements:
Excellent standard of customer care with a confident telephone manner.
Competence in numeracy and grammar.
Excellent organisation and multi-tasking skills
High level of accuracy.
Adaptability.
A self motivated individual willing & capable to learn.
Works well within a team.
Professional, friendly with a positive attitude
Good time keeping
This is an exciting opportunity for the right candidate to join a exciting company who have a proven track record of staff retention and development for the right people.
Pay: From £26,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
