Job Ref: ELI3260
Branch: Tylney Hall Hotel
Location: Tylney Hall Hotel, Hook
Salary/Benefits: Salary depending on experience/ Plus Service Charge
Contract type: Casual
Hours: Part Time
Hours per week: As required
Posted date: 20/07/2026
Closing date: 20/08/2026
Food Beverage Assistant Overview:
To carry out table service in the Lounge Bar department, maintaining the maximum quality of standards required to ensure optimum guest satisfaction.
Food Beverage Assistant Key Responsibilities:
- To ensure professional Guest focus at all times and to ensure all Guests are acknowledged warmly wherever you find them throughout the Hotel.
- Be an ambassador for Tylney Hall Hotel and promote all services, the calendar of events, promotional offers and other relevant information.
- To arrive on time for your shift, well-presented and ready to work. Report immediately to the department manager/supervisor and take responsibility for ensuring you are equipped for the required tasks (eg, order pad and pen, bottle opener).
- To attend pre-shift briefing as required, and to follow the direction of supervisory staff on duty about tasks, and always ask for assistance if you are unsure or need support.
- To proactively seek out tasks to complete, and to support the supervisory staff on duty at all times.
- To work in line with the set standards of your department manager, with a positive can-do attitude.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Tylney Hall Hotel:
Tylney Hall Hotel is a beautiful 4 red Star Hotel with 112 bedrooms, set in the heart of 66 acres of glorious park boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms leisure facilities including both an indoor an outdoor pool banqueting facilities which are second to none.
Why work at Tylney Hall Hotel Gardens:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!
Benefits
To support our staff we offer:
- Meals are provided by our talented kitchen team
- We have plenty of free parking.
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!
For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
- service charge is dependent on sales performance and not guaranteed
