We are looking to recruit an enthusiastic and highly motivated person to join our friendly practice as a Receptionist/Call Taker.
If you have experience of working under pressure, and enjoy working in a busy, caring environment. Have a flexible and adaptable approach with a customer service focus you may be the person we are looking for to join our valued team.
Duties:
· Greet and welcome patients in a professional and friendly manner
· Answer and direct phone calls
· Fill in triage forms and arrange appointments
· Perform general clerical duties, such as filing and photocopying, completing clerical and administrative work, including registrations
· Provide excellent customer support to patients and visitors
Skills:
· Strong organisational skills with the ability to prioritize tasks effectively
· Attention to detail for accurate data entry
· Excellent verbal and written communication skills
· Familiarity with Microsoft Packages for email, calendar, and document management
Advantage:
- Experience in the NHS and/or using SystmOne
- Previously working in a GP surgery
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
· Work Location: In person
This is a permanent part time position which includes cover for annual leave and sickness on a flexible basis. Shifts will be between Monday-Friday, specific shifts will be discussed at interview.
Previous applicants need not apply.
Job Types: Part-time
Expected hours: 20h
Pay: £11.44 per hour
Schedule:
- Monday to Friday (occasional Saturday/evening cover)
- Overtime
- You might occasionally be required to work at one of our other sites within Chippenham
Our organisation acknowledges the duty of care to safeguard, protect and promote the welfare of children and adults, and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and requirements.
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
Application deadline: 25/10/2024
Job Type: Part-time
Pay: £11.44 per hour
Expected hours: 20 per week
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 31/10/2024
