We are currently seeking a reliable and motivated GP Receptionist to join our busy and friendly team, providing essential front-line support across our three practice sites. You will be the first point of contact for patients, providing excellent customer service and supporting the smooth operation of the practice.
Location: Brockham, Newdigate, North Holmwood
Hours: Shift work – Monday 1:00pm to 6:30pm, Wednesday 7:45am to 1:15pm, Thursday 1:00pm to 6:30pm and Friday 1:00pm to 6:30pm.
Key Responsibilities:
- Answering and managing incoming calls, booking patient appointments, and handling patient inquiries
- Greeting patients warmly and efficiently, ensuring a positive experience
- Updating patient records accurately using our computer system
- Handling general administrative duties
- Managing patient check-ins and coordinating with healthcare professionals
- Maintaining patient confidentiality and adhering to data protection policies
- Organising and prioritising your own tasks and workload effectively
- Supporting the team across all three practice sites as needed
Key Skills and Requirements:
- Essential: Ability to drive and have your own car for travel between the practice sites
- Strong computer literacy and the willingness to learn new systems
- Excellent communication skills, with the ability to interact professionally with patients and colleagues
- Good organisational skills, with the ability to manage your time and workload efficiently
- Ability to work well both independently and as part of a multidisciplinary team
- Previous experience in a medical or customer service setting is an advantage, but not required
- A proactive and professional attitude with the ability to work under pressure
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
Application question(s):
- Do you have your own vehicle to travel to and from work?
Work Location: In person
