Maintenance Technician
Reports to
Property Supervisor
Job Purpose
At Redwood Living, we're building more than exceptional accommodation—we're creating communities where students feel at home, thrive, and make the most of their university experience. As a fast-growing and ambitious company, we're looking for a skilled and proactive Maintenance Technician to join our expanding team and help us deliver outstanding living environments.
As a Maintenance Technician, you'll play a vital role in ensuring our properties are safe, well-maintained, and welcoming. From carrying out planned and reactive maintenance to identifying opportunities for improvement, you'll help create an environment where students can live comfortably and confidently throughout their university journey.
Working closely with the Property Team and external contractors, you'll take pride in maintaining the highest standards of presentation, safety, and compliance across the property. Your attention to detail, practical skills, and commitment to quality will ensure maintenance issues are resolved efficiently, helping to deliver an exceptional resident experience.
If you're hands-on, solution-focused, and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you. Join Redwood Living and be part of an exciting growth journey where your expertise will help shape communities, maintain exceptional homes, and make a real difference to the lives of our residents every day.
Key Responsibilities
Reactive Maintenance
- Respond promptly to maintenance requests, ensuring issues are resolved efficiently and professionally.
- Diagnose and carry out repairs including:
- Plumbing (leaks, blocked drains, taps, toilets and sanitary ware)
- Basic electrical maintenance (lighting, sockets and minor repairs)
- Carpentry and joinery (doors, locks, furniture and fittings)
- Heating, ventilation and general building maintenance
- Painting, decorating and cosmetic repairs where required
- Escalate specialist repairs to the Property Team
- Maintain accurate records of completed works using the company's maintenance systems.
Planned Preventative Maintenance (PPM)
- Complete planned maintenance schedules to minimise reactive repairs.
- Carry out routine inspections of accommodation, plant and communal facilities.
- Support statutory compliance testing, including:
- Emergency lighting
- Fire alarm testing
- Fire doors and escape routes
- Water hygiene monitoring
- Equipment and appliance inspections
- Identify potential maintenance issues before they become major repairs.
Health, Safety & Compliance
- Work safely at all times and comply with company Health & Safety policies.
- Ensure all maintenance activities meet current legislation and best practice.
- Report hazards, defects or compliance concerns immediately.
- Support audits, inspections and statutory compliance programmes.
- Promote a safe environment for residents, visitors and colleagues.
Resident Experience
- Deliver a friendly, professional and customer-focused service.
- Keep residents informed of repair progress and expected completion times.
- Respect residents' privacy and follow access procedures at all times.
- Build positive relationships that contribute to an exceptional student experience.
Room Turnaround & Building Presentation
- Prepare bedrooms and communal areas for new arrivals.
- Carry out repairs, decorating and quality checks during summer turnaround periods.
- Maintain high presentation standards throughout the property.
- Support housekeeping and operational teams where required to ensure the building always looks its best.
Contractor Management
- Assist with coordinating external contractors.
- Monitor contractor performance and quality of work.
- Ensure contractors comply with site safety procedures and company standards.
- Report completed works and identify any follow-up actions required.
General Responsibilities
- Participate in emergency response procedures where required.
- Assist with seasonal projects and planned improvements.
- Support the wider Property Team in delivering operational excellence.
- Undertake any other reasonable duties appropriate to the role.
What We're Looking For
Essential
- Experience in general building maintenance or a similar role.
- Practical knowledge across plumbing, joinery, decorating and basic electrical repairs.
- Excellent fault-finding and problem-solving skills.
- Strong organisational skills and the ability to prioritise workloads.
- Good IT skills for recording maintenance activities.
- Excellent communication and customer service skills.
- Understanding of Health & Safety legislation and safe working practices.
- Full UK driving licence (if required for the role).
Desirable
- Experience within Purpose-Built Student Accommodation (PBSA), residential property, hotels or facilities management.
- Relevant trade qualification (Plumbing, Electrical, Carpentry or Multi-Skilled Maintenance).
- Knowledge of fire safety, water hygiene, PAT testing or statutory compliance.
- First Aid at Work qualification.
Personal Attributes
We're looking for someone who:
- Takes pride in delivering high-quality workmanship.
- Is proactive, reliable and solutions-focused.
- Enjoys working independently while being a supportive team player.
- Thrives in a fast-paced environment.
- Has a positive attitude and a strong work ethic.
- Builds great relationships with residents, colleagues and contractors.
- Is committed to creating safe, welcoming communities where students can thrive.
Working Hours & Environment
- Part-time position.
- The role involves manual handling, working at height (where trained), and regular movement throughout the property.
Pay: From £27,000.00 per year
Work Location: In person
