Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Ensure the waiting area is clean and organized
Requirements:
- Proven experience as a medical receptionist or in a similar administrative role
- Knowledge of medical terminology and procedures is preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using computer systems and electronic health records (EHR)
- Ability to handle sensitive and confidential information with professionalism
- High attention to detail and accuracy
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.
Job Type: Part-time
Pay: £13.00-£14.00 per hour
Benefits:
- Company pension
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
