Job Summary
We are seeking an energetic and dedicated Café Supervisor to take a lead role in our vibrant, new café. In this role, you will oversee daily operations when manager is absent, ensure exceptional customer service, and maintain high standards of food safety, service and quality. Your will inspire the team to deliver a welcoming atmosphere, promote teamwork, and uphold the café’s reputation for friendly service and excellent food and drinks. This is a fantastic opportunity for someone passionate about hospitality, food, and team work to take this newly opened cafe to the next level, making a meaningful impact.
Responsibilities
- Supervise daily café operations, ensuring smooth service and efficient workflow
- Lead and motivate team members to deliver outstanding customer experiences
- Oversee food preparation and service processes to maintain quality standards
- Ensure compliance with food safety regulations and proper kitchen hygiene practices
- Manage inventory levels, order supplies, and monitor stock rotation to minimise waste
- Train new staff on service procedures, food handling, and safety protocols
- Handle customer inquiries, resolve complaints promptly, and foster positive relationships with customers.
- Maintain cleanliness and organisation of the café area, food prep, and storage spaces
Qualifications
- Proven supervising experience in a café, restaurant, or hospitality setting
- Strong team management skills with the ability to motivate staff and foster teamwork
- Extensive knowledge of food preparation and food safety standards
- Previous experience in food service roles such as serving or barista work is highly desirable
- Demonstrated leadership capabilities with excellent communication skills
- Familiarity with small kitchen operations, food prep and service processes, as well as customer service.
- Ability to handle multiple tasks efficiently in a fast-paced setting when busy and ability to use slower times to develop the service.
- Knowledge of health regulations related to food production and hospitality services
Join us as a Café Supervisor where your leadership fuels exceptional service! Bring your expertise, passion for hospitality, and supervisory skills to create memorable experiences for our guests while advancing your career in a friendly, supportive environment.
Pay: From £14.00 per hour
Expected hours: 40.0 per week
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
