Overview
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management within retail or sales environments. This role offers an exciting opportunity to oversee daily operations, support team development, and contribute to the overall success of our organisation. The Assistant Manager will be instrumental in ensuring high standards of customer service, effective merchandising, and efficient administrative processes. This position is paid and suitable for candidates eager to develop their management expertise in a fast-paced setting.
Responsibilities
- Assist the Cafe Manager in overseeing daily store operations to ensure smooth functioning and achievement of business targets.
- Supervise and motivate team members, fostering a positive working environment that encourages teamwork and high performance.
- Manage staff schedules, organise tasks, and monitor attendance to optimise productivity.
- Support sales initiatives through effective merchandising, promotional activities, and customer engagement strategies.
- Handle customer queries with professionalism, demonstrating excellent phone etiquette and communication skills.
- Contribute to recruitment, training, and development programmes for new and existing staff members.
- Maintain organisational standards by ensuring cleanliness, stock replenishment, and compliance with health and safety regulations.
- Assist with administrative duties including stock management, record keeping, and correspondence.
Qualifications
- Proven management or supervisory experience within retail or sales environments.
- Strong leadership skills with the ability to manage teams effectively.
- Excellent organisational skills with keen attention to detail.
- Effective communication skills; bilingual or multilingual abilities are highly desirable.
- Proficient in time management and prioritising tasks efficiently.
- Previous experience in cafe management or related fields is preferred but not essential; a proactive attitude towards learning is valued highly.
This role offers an opportunity for professional growth within a supportive environment where your organisational talents and leadership capabilities will be recognised and developed further.
Pay: £12.00-£15.00 per hour
Work Location: In person
