USP Steels is one of the UK's leading steel stockholders and service providers, recognised for its growth, innovation and commitment to excellence. The business has received a number of prestigious industry accolades, including being ranked No. 1 in the RSM Top 100 Industrials in 2024, ranked 40th in the FEBE Growth 100 in 2024, and most recently ranked 60th in the Grant Thornton's West Midlands Top 200 Turnover in 2026.
As we continue to grow, we remain committed to maintaining the highest standards across every aspect of our operation. We are now seeking a detail-oriented Quality Manager to play a key role in upholding and enhancing the quality standards our customers expect and our reputation is built upon.
Job Overview
USP Steels is looking to appoint a detail-oriented Quality Manager to help maintain and enhance the standards our business is known for.
This position focuses on overseeing material quality, ensuring products align with internal specifications as well as customer expectations. The successful candidate will handle supplier-related quality issues, assess stock condition, and work collaboratively with internal teams to address any concerns.
Main Duties
- Inspect incoming materials and existing inventory, with a particular focus on steel coils, to verify they meet required standards.
- Handle quality-related claims with mills and external suppliers, ensuring timely resolution and follow-up.
- Detect and record defects, inconsistencies, or non-compliance issues, escalating where necessary.
- Liaise with commercial and operational departments to provide updates and guidance on product quality.
- Keep thorough documentation of inspections, testing results, and claim progress.
About You
- Experience in quality assurance, inspection, or materials evaluation.
- Strong attention to detail with good organisational and reporting abilities.
- Able to manage workload independently and prioritise multiple responsibilities.
- Previous exposure to the steel industry is a plus.
- Commercial awareness or experience in a business-facing role would be advantageous.
- Familiarity with ISO standards or comparable quality systems is preferred.
This role will be based at our new site on Pedmore Road, Dudley. Interviews may be held at Gibbons Industrial Park, Kingswinford or Pedmore Road, Dudley.
If you are passionate about quality, have a keen eye for detail, and want to join one of the UK's fastest-growing industrial businesses, we'd love to hear from you.
Apply today by submitting your CV through Indeed and take the next step in your career with USP Steels.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- On-site parking
Experience:
- Quality Management: 1 year (required)
- assurance, inspection, or materials evaluation: 1 year (preferred)
- Steel Industry: 1 year (required)
Work Location: In person
