Assistant Practice Manager – GP Surgery
Claremont Clinic, Forest Gate, London, E7 8AB
37.5 hours per week - Monday to Friday 10am-6pm inclusive of 30 mins unpaid lunchbreak
Salary based on experience
Are you an organised, motivated, and experienced in healthcare management, and already working in this role? Previous experience in a healthcare or GP practice setting (essential). Minimum experience of 2 years.
We are seeking a dedicated Assistant Practice Manager to join our friendly and forward-thinking GP surgery.
About Us:
Claremont Clinic has been providing care to our community in Forest Gate and the surrounding area since 1951. We have over 12300 registered patients and our premises have recently been fully refurbished. We are well rated by our pateints achieving 4.4 stars in our Google Reviews.
We are located on the Romford Road with good transport links. Woodgrange Park and Wanstead Park Suffragette Line (Overground) and Forest Gate and Manor Park (Elizabeth Line) stations are all within walking distance and there are bus stops just outside.
We value individuals who are organised, adaptable, and personable - committed to delivering excellent customer service. Key attributes we are looking for include:
- Previous experience in medical/healthcare reception roles.
- Excellent communication skills with a clear and polite telephone manner.
- Ability to maintain confidentiality and discretion with patients.
- Experience in handling sensitive situations with empathy and professionalism.
- Strong teamwork and independent problem-solving abilities.
- Proficient in IT and general administration tasks.
Flexibility: Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.
If you are ready to contribute to a supportive team environment and play a pivotal role in our community-focused clinic, we invite you to apply today.
Join Claremont Clinic and be part of our commitment to exceptional healthcare delivery.
About the Role:
As our Assistant Practice Manager, you’ll support the Practice Manager in the day-to-day running of the surgery, ensuring smooth operations and the highest standard of care for our patients. This is a varied and rewarding role that combines administrative efficiency with people management and patient service.
Key Responsibilities:
- Support the management of clinical and non-clinical staff
- Oversee administrative systems, procedures, and patient services
- Assist with rotas, recruitment, training, and HR processes
- Write and update practice policies and procedures
- Liaise with patients, staff, and external healthcare professionals
- Contribute to compliance with CQC standards and practice policies
- Strong administrative and IT skills
- Excellent communication and interpersonal abilities
- A proactive, flexible, and supportive team player
Salary: Dependent on experience £17 -£18.50per hour
Interested candidates to email their CVs to [email protected]
Job Types: Full-time, Permanent
Pay: £17.00-£18.50 per hour
Benefits:
- Company pension
- Free flu jabs
Experience:
- GP practice management: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
