About the Role
Libreria Colibri Books Ltd operates within the book retail, publishing support, customer service, inventory coordination, and cultural products sector. We are seeking a Bookstore Operations Manager to oversee daily store operations, coordinate stock and service workflows, and support continued business growth.
Why Join Us?
Mid-Level Management Opportunity
Develop your management career within a professional Manchester-based book retail and cultural services company.
Competitive Compensation
Receive a realistic annual salary aligned with mid-level retail operations and bookstore management roles.
Professional Retail Environment
Work in a structured setting that values organisation, customer service, product knowledge, and dependable operations.
Meaningful Business Impact
Help improve customer experience, strengthen store operations, and support long-term business success.
Key Responsibilities
- Manage daily bookstore operations, customer service workflows, and retail support activities
- Oversee stock organisation, inventory updates, product displays, and order coordination
- Coordinate with suppliers, vendors, customers, and internal team members
- Monitor sales activity, customer feedback, service quality, and operational reports
- Support online listing updates, promotional activities, and product information accuracy
- Prepare reports, schedules, documentation, and process improvement recommendations
- Ensure store activities follow company procedures, service standards, and workplace guidelines
What We Are Looking For
Experience
- Experience in retail operations, bookstore management, customer service, inventory coordination, sales support, or business operations
- Previous team coordination or supervisory experience is preferred
- Experience working with suppliers, customers, online sales platforms, or retail service teams is an advantage
Skills
- Retail operations management
- Customer service and sales support
- Inventory coordination and product organisation
- Supplier and vendor communication
- Reporting, documentation, and workflow improvement
- Strong organisation, communication, and problem-solving skills
Education
- Diploma, college qualification, or bachelor’s degree in Business Administration, Retail Management, Marketing, Communications, Literature, Publishing, or a related field is preferred
- Professional certifications in retail management, customer service, operations, merchandising, or business administration are an advantage
Pay: £38,000.00-£62,000.00 per year
Benefits:
- Casual dress
- Company events
- Health & wellbeing programme
- Private medical insurance
Work Location: In person
