30 hour contract, even split between both roles.
15 hours Function Supervisor
15 hours Senior Waiter/Waitress
About the role:
We are looking for an enthusiastic and experienced hospitality professional to join the team at The Orangery, Margam Park, in a varied dual-role position. This unique opportunity combines the responsibilities of Function Supervisor for two days per week with Head Waiter/Waitress duties for a further two days, making it ideal for someone who enjoys both event management and front-of-house service.
As Function Supervisor, you will play a key role in delivering exceptional events within the stunning setting of The Orangery. From weddings and celebrations to corporate functions and seasonal events, you will oversee the smooth running of each occasion, ensuring rooms are prepared to a high standard, service is delivered efficiently, and guests receive a memorable experience. You will lead and support the team throughout each event, acting as the main point of contact and ensuring every detail is executed with professionalism and care.
As Head Waiter/Waitress, you will be a leader within our busy food service operation, setting the standard for excellent customer service and creating a warm and welcoming atmosphere for our visitors. You will support the front-of-house team, coordinate service, assist with training and development, and ensure that every guest enjoys a high-quality dining experience that reflects the reputation of The Orangery.
This role would suit someone with strong leadership skills, a hands-on approach, and a genuine passion for hospitality. The successful candidate will be confident supervising teams, thrive in a fast-paced environment, and take pride in delivering outstanding service across all event operations. In return, you will have the opportunity to work within one of South Wales' most unique hospitality venues, helping to create memorable experiences for guests visiting Margam Park.
About you:
We're looking for someone who shares our passion for exceptional hospitality and takes pride in creating memorable experiences for every guest. You'll be a natural people person who enjoys working with a wide range of customers, from visitors enjoying a conference lunch in The Orangery to guests celebrating some of life's most important occasions.
The ideal candidate will have previous experience in a supervisory or senior front-of-house role and be confident leading by example. You will be organised, professional, and calm under pressure, with the ability to manage multiple priorities while maintaining the highest standards of service. Whether coordinating a wedding reception or supporting a busy lunch service, you'll have a positive, hands-on approach and be willing to get involved wherever needed.
You will be an excellent communicator with strong leadership skills, capable of motivating and developing team members to deliver outstanding customer experiences. Attention to detail is essential, as is a genuine commitment to quality, ensuring every event, meal and guest interaction reflects the high standards and reputation of The Orangery.
Most importantly, we're looking for someone who is enthusiastic, reliable and passionate about hospitality. You'll thrive in a fast-paced environment, enjoy working as part of a team, and take pride in delivering warm, friendly and professional service that keeps our guests returning time and time again.
Key qualities we're looking for:
- Previous experience in a hospitality supervisory or leadership role.
- Strong customer service skills and a guest-focused approach.
- Experience within restaurant, events or function operations.
- Excellent communication and interpersonal skills.
- Ability to lead, motivate and support a team.
- Highly organised with strong attention to detail.
- Flexible, proactive and able to work under pressure.
- A professional, positive and enthusiastic attitude.
- Passion for delivering exceptional hospitality standards.
About us:
We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance
- Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
For an informal discussion, please contact Sophie Lucas on
Phone: 01639 883553
Email: [email protected]
DBS requirements:
- This post is not subject to a DBS check
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language Requirements:
Welsh Language skills are not required when appointed to the post.
Additional Information:
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.
