Business Development ManagerManaged IT Services, Cyber Security & Business Technology
Location: Eton Wick, Windsor, Berkshire
Salary: £32,000 - £38,000 Basic Salary
OTE: £52,000 - £58,000 Uncapped
Job Type: Full Time, Permanent
Working Arrangement: Office Based
About Monitor
Monitor is an established Managed Service Provider based in Eton Wick, Berkshire, providing practical, responsive and proactive technology services to businesses across Berkshire, Buckinghamshire, Oxfordshire and the surrounding areas.
Our services include:
- Managed IT Support
- Cyber Security Services
- Microsoft 365
- Business VoIP Telephony
- Hardware & Software Procurement
- Backup & Disaster Recovery
We pride ourselves on building long-term relationships with our clients through clear communication, reliable support and straightforward advice.
As part of our continued growth, we are looking for a Business Development Manager to help generate new business opportunities, build relationships with decision makers and contribute to the growth of our recurring revenue.
The Opportunity
This is a hands-on business development role focused on creating new opportunities across our managed IT, cyber security and business technology services.
Success in this role will be measured by the quality of opportunities you create, the strength of your sales pipeline and your contribution to new recurring revenue growth.
You will be responsible for:
- Identifying suitable prospective clients
- Engaging with business owners and senior decision makers
- Opening conversations with potential new clients
- Qualifying opportunities and building a healthy sales pipeline
- Working alongside the Managing Director throughout the sales process
- Taking increasing ownership of opportunities as your product knowledge and experience develop
This role is ideal for somebody who enjoys opening doors, building relationships and helping businesses solve technology challenges.
Excellent spoken and written English is essential, as you'll be communicating daily with UK business owners, directors and senior decision makers by telephone, email, LinkedIn and in person.
Key Responsibilities
- Identify and research prospective clients within agreed target sectors
- Build and maintain a healthy pipeline of qualified sales opportunities
- Conduct outbound business development through telephone, email, LinkedIn and networking
- Build relationships with business owners, directors and senior decision makers
- Qualify opportunities against agreed criteria
- Arrange and attend discovery meetings
- Follow up prospects, marketing campaigns, referrals and enquiries
- Maintain accurate CRM records and sales activity
- Develop relationships with referral partners
- Attend local business networking events where appropriate
- Work closely with the Managing Director on proposals and sales opportunities
- Use AI and modern sales tools to improve research, prospecting and productivity
- Contribute ideas that improve sales activity and business growth
What Success Looks Like:
First 3 Months
- Build an active prospect database and healthy sales pipeline
- Generate qualified business opportunities
- Book and attend discovery meetings
- Develop a strong understanding of Monitor's services and target markets
- Demonstrate consistent business development activity and follow-up
First 12 Months
- Deliver a consistent flow of qualified opportunities
- Contribute directly to recurring revenue growth
- Build a strong network of prospects, partners and referral contacts
- Confidently represent Monitor to prospective clients
- Become a key contributor to Monitor's growth strategy
Essential Requirements
- Previous experience in business development, sales, lead generation or a similar client-facing role
- Excellent spoken and written English
- Strong communication and relationship-building skills
- A confident and professional telephone manner
- Experience speaking with business owners, directors and senior decision makers
- Confident engaging with prospective clients by telephone, email, LinkedIn and in person
- Experience with outbound prospecting
- Highly organised and self-motivated
- Ability to manage a sales pipeline effectively
- Comfortable working towards activity, opportunity and revenue targets
- Comfortable using CRM systems
- Full UK driving licence & own transport
Desirable Experience
Experience in one or more of the following would be advantageous:
- Managed IT Services
- Cyber Security
- Telecommunications
- SaaS
- Business Services
- HubSpot or similar CRM platforms
- Local business networking
- Selling to SMEs
Previous MSP experience is advantageous but not essential. The right attitude, communication skills and ability to generate new business opportunities are more important than direct industry experience.
What We Offer
- £32,000 - £38,000 basic salary
- Realistic first-year OTE of £52,000 - £58,000
- Uncapped commission structure
- Company laptop and mobile phone
- Company pension
- Ongoing training and professional development
- Direct access to senior leadership
- Opportunity to influence the growth of the business
- Support from an experienced technical team
- Clear progression into broader sales responsibilities
Working Environment
This is a full-time office-based role at our office in Eton Wick, Berkshire.
You will work closely with the Managing Director and our technical team. We believe collaboration, visibility and teamwork are important to delivering an outstanding experience for both prospects and clients.
If you're looking for an opportunity to make a genuine impact within a growing technology business, we'd love to hear from you.
How to Apply
If you're a confident communicator with experience in business development, sales or lead generation, and you're looking for an opportunity to play a key role in the growth of an ambitious technology business, we'd love to hear from you.
Pay: £32,000.00-£38,000.00 per year
Work Location: In person