An exciting entry-level role for a committed, detail-oriented tech enthusiast. We will invest in your development with a clear 3-stage career progression plan, taking you from testing hardware to advanced component-level repair.
Tech Focus
Hands-on work with enterprise-level IT infrastructure, including routers, switches, servers, and SAN storage systems.
Essential Duties and Responsibilities
- Equipment Testing: Run software/hardware diagnostics across routers, switches, servers, and SAN systems.
- Accurate Work Logging: Record serial numbers, test results, diagnostic fault codes, and repair actions in the tracking system.
- Refurbishment & Quality Check: Ensure repaired units meet clean visual standards and technical performance benchmarks.
- Workspace Safety: Strictly follow Electrostatic Discharge (ESD) safe handling procedures at all times.
Structured Career Progression Pathway
Focus & Responsibilities
Phase 1 - Testing & Diagnostics
Learn ESD safety, unit prep, and how to run diagnostic routines on servers, storage, and networking hardware. Maintain precise work logging and documentation of equipment conditions and test results.
Phase 2 Test & Basic Modular Repair
Advance to diagnosing faulty modules and carrying out basic hardware repairs (replacing power supplies, RAM, fan modules, and drive backplanes). Assist senior technicians with equipment teardowns and reassembly.
Phase 3 Advanced Component-Level Repair
Learn board-level troubleshooting, soldering, and component replacement on high-density PCBs. Become a fully qualified hardware repair specialist in enterprise technology.
Key Personal Requirements
- Technical Passion: High enthusiasm for computer hardware, enterprise IT, and mechanical/electronic troubleshooting.
- Attention to Detail: Excellent precision in documenting test results, serial numbers, and maintenance logs.
- Commitment to Growth: Eager to learn through a structured 3-phase progression pathway and develop advanced component-level skills.
- Safety Awareness: Strong commitment to maintaining workplace safety standards and ESD safe handling protocols.
- Teamwork: Strong communication skills with a willingness to collaborate with and assist senior technicians.
Pay: £24,784.50-£25,000.00 per year
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Work Location: In person
