On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.
As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland. This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.
Flexible Location: PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patternsplease get in touch during the application process to discuss.
Work Pattern: Permanent, Fulll Time, 36 hours per week
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Who We Are
PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.
We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.
The Dental Directorate is responsible for the delivery of high-quality education and training across a diverse range of training programmes, including the management, funding and provision of postgraduate education for dentists and dental care professionals (DCPs).
The Opportunity
We are looking for an enthusiastic and self-motivated individual to join our highly talented team. Working within the team you will support delivery of the BS for training workstreams as well as supporting the People and Culture directorate during periods of recruitment and onboarding.
We are looking for an individual with working experience gained in face-to-face customer service and ideally in office-based administrative support roles.
The successful applicant will be responsible for supporting both face-to-face and online delivery of education on a weekly basis within GDEC.
As an effective team player, you will possess excellent organisational, communication and digital skills, with a strong focus on flexibility and customer service.
Do you enjoy the challenge of working to deadlines and being adaptive to an ever-changing environment?
Do you enjoy working and communicating with a wide variety of people?
Do you want to play a key role in delivering a high-quality customer service to both our internal workforce and our external stakeholders (NHS visitors, suppliers and service providers)?
Do you enjoy working in a team and supporting your team members?
Do you have experience of managing a varied and diverse workload and ensuring the provision of a high quality, comprehensive and timely administration support functions?
Working within the admin assistant role will provide the opportunity to gain a wider understanding/working knowledge of the education & training services provided across the organisation. The intention is for the organisation to be able to grow their
own operational support teams of the future, and this role will be a key part of that journey
Does this sound like you?
What We Love to See
Admin assistants offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- Customer focused with a flexible problem-solving attitude and high attention to detail in all aspects of your work
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Experience of working collaboratively and flexibly across teams, and across other workstreams and departments with an ability to communicate clearly, effectively and confidently at all levels (both verbally and in writing)
- Proven track record using Microsoft packages (in particular MS Teams, Outlook, Word, Excel and Forms) and confidence in learning and using other specialist software as required
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Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
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Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Benefits Which Matter
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and hybrid working
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Generous NHS pension scheme
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
- NHS discounts and more
Diversity and Inclusion
Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experienceregardless of the outcome.
We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in an admin assistant role right nowyou may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.
If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact Melodye Rennie, Business Manager, [email protected]
Next Steps
All applicants who are shortlisted for interview will be contacted by e-mail.
In person OR online interviews will take place on 15th July 2026.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
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Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
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To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards willcheck your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be foundhere.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFOREsubmitting your application form.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: [email protected]
