Little St John’s Surgery are looking for a Receptionist to join our busy team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail.
The post offers 22 hours per week as follows:
Monday 13:00 19:00
Tuesday 08:00 to 13:00
Thursday 13:00 to 19:00
Friday 08:00 to 13:00
- Plus occasional Saturday mornings and cover for holidays and sickness as required. Any employment offer will be subject to a full DBS check and references.
The main responsibilities of the role include:
- Handle all telephone and general enquiries in a professional manner
- Make appointments for patients in accordance with practice protocols
- Ensure that messages and requests for visits are recorded and that the appropriate doctor or team members
- Ensure that any tasks requested by the clinical team are carried out
- Liaise with hospital and community staff
- Administrative duties
For further details, please see job description attached.
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.
Little St John's Surgery are a busy GP practice located in the heart of Woodbridge, Suffolk. We are a:
- A friendly and supportive team.
- Training and development opportunities.
- A rewarding role where you can make a real difference to patient care.
Further details are available on our website www.woodbridgedoctors.nhs.uk
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
