JOB DETAILS
Position Job Title: Quality Control Team Leader
BG and BU: Snacks & Confectionary
Function: Quality & Technical
Sub-Function: Quality
Location: Ledbury
Line Manager’s Job Title: Quality Manager
Legal Entity: Amcor Flexibles UK Limited
Work Contract Legal Entity: Amcor Flexibles, Ledbury
Contract Type: Permanent
JOB PURPOSE
- Lead the Lab team to ensure quality is promoted both internally and externally and all standards and customer requirements are met.
JOB DIMENSIONS & SCOPE
PRINCIPAL ACCOUNTABILITIES
- Take responsibility for decisions around releasing product to customers and guide production operators in quality based decision making
- Responsible for management of the QC lab team and rota ensuring all shifts are covered including arranging overtime
- Interaction with operations leaders to raise and manage quality investigations and communication
- Own lab systems and processes including leading improvements in QC
- Manage the training and induction of all QC staff
- Responsibility for calibration and verification of testing equipment
- Carry out quality testing to support the QC technicians when needed
- Management of retained samples and collation for non-conformances
- Manage release of customer products on completion of QC testing
- Communicate details of complaints to operating teams and ensure that corrective actions are maintained
- Undertaking internal audits where necessary
- This list is not exhaustive but represents the main responsibilities of the role.
MAJOR CHALLENGES & COMPLEXITIES
Working in a fast-paced and changing environment, to deliver tangible savings and benefits.
- Formal Qualifications and Experience
QUALIFICATIONS/REQUIREMENTS
- Experience working in a 24 hour manufacturing environment
- Experience carrying out quality control testing or lab activities
- Experience of root cause analysis / quality tools and techniques
- Experience leading a small team in a 24 hour environment
- Able to work on their own initiative and within a cross-functional team
- Ability to plan effectively and organize daily tasks
- Ability to challenge constructively and positively champion quality
- Ability to assist in quality investigations to identify root causes and implement corrective actions
- Specific Skills and Abilities
- Excellent team player
- Excellent leadership skills
