About the Role
We are seeking an organised and dependable Office Administrator to support daily administrative activities, data entry, document preparation, scheduling, and client communication.
You will maintain accurate records, process routine documents, update spreadsheets, organise files, and provide general support to colleagues across the business.
Previous office experience is helpful but not essential. Training on company procedures and internal systems will be provided.
Why Join Us?
Supportive Environment
Join a professional team that values accuracy, reliability, and clear communication.
Training Provided
Receive practical guidance on administration, business systems, record keeping, and client support.
Career Development
Build transferable experience in office administration, data processing, client services, and business support.
Varied Responsibilities
Work across documents, records, scheduling, communication, and general office tasks.
Key Responsibilities
- Enter and update information in company systems
- Maintain client and business records
- Prepare routine letters, forms, and documents
- Update spreadsheets and administrative trackers
- Organise digital files and folders
- Respond to routine telephone and email enquiries
- Schedule meetings and appointments
- Monitor shared inboxes and direct requests appropriately
- Process forms and administrative requests
- Check records for missing or incorrect information
- Maintain contact and account details
- Scan, upload, and archive documents
- Prepare basic reports and activity summaries
- Support client onboarding administration
- Maintain office supplies and routine records
- Handle confidential business information appropriately
- Support colleagues with general administrative requests
- Assist with other office duties when required
What We Are Looking For
Experience
- Previous experience in administration, customer service, retail, hospitality, or office support is helpful but not essential
- Applications from career starters and candidates changing industries are welcome
- Previous professional-services experience is beneficial but not required
Skills
- Strong attention to detail and accuracy
- Good computer and keyboard skills
- Comfortable using Microsoft Word, Excel, and email
- Good organisation and time-management abilities
- Clear written and verbal communication
- Ability to enter and review information accurately
- Willingness to learn new systems and procedures
- Ability to follow instructions and meet deadlines
- Professional approach to client communication
- Responsible handling of confidential information
- Ability to work independently and as part of a team
Education
- GCSEs or equivalent qualifications are preferred
- A university degree is not required
- Relevant administrative, customer-service, volunteer, or practical experience will be considered
Pay: £25,420.00-£29,000.00 per year
Benefits:
- Company events
- Company pension
- Private medical insurance
Work Location: In person
