About ENSEK
ENSEK builds the cloud-native SaaS software that's transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI-driven insight, all underpinned by modern, cloud-native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you're driven by solving complex, real-world problems and want to build modern technology that accelerates the global energy transition, you'll feel right at home with us.
As a Senior Product Designer on the Case Management team, you will own and shape the experience of one of ENSEK's most strategically important products. Flow is our case management and AI-assisted workflow platform, and while an MVP already exists, the product is still early in its journey. This is an opportunity to define what the experience becomes as it scales, making key decisions about what to evolve, what to redesign and where to invest next.
Working closely with Product and Engineering, you'll operate in a highly collaborative and fast-moving environment, combining strategic thinking with hands-on design delivery. You'll play a key role in designing trustworthy AI-assisted experiences, helping users navigate complex workflows through thoughtful automation, clear feedback mechanisms and human-centred decision-making. You'll also use AI tools throughout your own design process to accelerate discovery, synthesis, ideation and iteration.
Hands-on experience designing AI-assisted or agentic workflows, including human-in-the-loop experiences, feedback loops, confidence states, explainability and error handling.
Vitality Health Insurance, including private healthcare, virtual GP access, mental-health support and wellbeing perks
