Job Introduction
Financial Inclusion Manager
Salary: £57,493.90
Contract: Full time, Permanent
Are you a passionate leader with a commitment to improving financial wellbeing and creating sustainable outcomes for customers and communities?
The Role
We're looking for an experienced Financial Inclusion Manager to lead and shape our approach to financial inclusion, income maximisation, debt support, energy cost management, employment initiatives and customer wellbeing.
This is an exciting opportunity to make a real difference by developing innovative services, influencing strategic direction and leading high-performing teams that help customers thrive.
Reporting to the Regional Director (Central), you'll lead our Financial Inclusion service, including two EMA Managers and the Debt & Energy team, playing a key role within the wider leadership team.
What you’ll do
As Financial Inclusion Manager, you will lead the development and delivery of HPG's financial inclusion strategy, ensuring our services support customers to:
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Maximise income and access welfare benefits
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Improve budgeting skills and financial resilience
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Manage debt sustainably
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Navigate cost-of-living challenges
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Access employment and digital opportunities
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Sustain tenancies and prevent homelessness
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Improve energy efficiency and reduce energy-related hardship
You'll work collaboratively across the organisation and with external partners to deliver impactful services, secure funding opportunities and establish HPG as a recognised leader in financial inclusion across our region.
About You
We're seeking a collaborative and inspirational leader who can balance strategic thinking with operational delivery.
You'll bring:
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Significant experience in financial inclusion, money advice, debt, welfare benefits or a related field.
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Proven leadership and people management experience.
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Strong stakeholder management and partnership-building skills.
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Experience developing and delivering strategic plans and service improvements.
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Strong knowledge of employment initiatives, financial resilience, debt management and energy affordability challenges.
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Experience working at pace and managing complex priorities.
Why join us?
We’re one of the leading housing providers in the West Midlands, with over 33,000 homes across Shropshire, Staffordshire and Telford & Wrekin. This role offers you the opportunity to lead meaningful services, influence strategic decisions and help shape our future approach to financial wellbeing and inclusion.
If you're passionate about making a difference and have the leadership skills to drive impactful change, this could be your next challenge.
How to Apply?
Please hit the Apply Now button
If you need any support in submitting your application, please email [email protected]
Closing date: 17th July 2026
Interview date: 24th July 2026
We welcome applicants from all backgrounds and are committed to equity, diversity and inclusion.
