Client Solutions Graduate Programme
Who are we?
Enlighten Learning is a growing education startup providing tailored one-to-one online tuition across GCSE and A-Level subjects. Our tutors are carefully selected, high-achieving students from some of the UK’s leading universities who combine strong academic backgrounds with the ability to connect with and guide younger students through their educational journey.
We take a personalised approach to learning. We speak with every client to understand each student’s specific needs, goals and personality before matching them with a tutor who we believe is best suited to them.
Enlighten Learning started as an idea between two friends who had seen first-hand the impact of Covid on students’ education. Since then, we’ve quickly grown into a small team based in Central London, supporting students and tutors across the UK. Despite how far we’ve come, we’re still very much at the beginning of what we want to build. To support our next stage of growth, we are now launching our Client Solutions Graduate Programme.
The programme is a highly competitive part-time opportunity for ambitious graduates looking to build transferable skills in sales, client service and operations within a startup environment. It is particularly well suited to those currently searching for their next or first full-time role, offering practical commercial experience that can strengthen future applications and give you relevant examples to speak about for future opportunities. You will also work directly with Enlighten Learning’s co-founders, receiving regular coaching, feedback and hands-on exposure to how a successful start-up grows day-to-day. Upon completion of the Programme, one member will be offered a full time position starting in August 2027.
About the Role
You will work as a Client Solutions Associate where you will be one of the key drivers of Enlighten Learning’s growth.
Your main responsibility will be to speak with lukewarm inbound leads who are actively looking for online tuition, understand their needs, and guide them towards using Enlighten Learning for their tutoring solution.
What will you be doing?
As a Client Solutions Associate, you will:
- Hold consultative calls with potential clients to understand their academic needs and advise them on the most suitable package.
- Match the student with a suitable tutor based on their needs and preferences.
- Schedule and arrange the client’s first week of lessons, balancing the client’s and tutor’s availability.
- Keep regular contact with the clients over their first week of lessons and solve any problems that might arise during onboarding whilst ensuring the CRM is up to date.
Most of these responsibilities will be done during ‘Call Shifts’. These are 4 hour timeslots throughout the week where you will be responsible for all incoming leads during the shift.
Time Commitment
This is a part-time, remote position that requires a minimum of 8 hours per week (split between 2 x 4 hour shifts) and around 3 hours per week of ad-hoc administrative work outside of shifts. Most shifts take place in the morning & evenings. On weekends, shifts are available anytime.
You will also be required to attend online learning & development and occasional visits to the office for in person training. Any training requiring travel and in person attendance will be fully paid for by the company.
What we’re looking for
We are looking for ambitious people who are hungry to prove themselves. You do not need sales experience. We care more about consistency, resilience & the hunger to be successful.
The ideal candidate will be:
- Self-Disciplined: You will need to consistently deliver at 100% effort despite regular rejection and continue working at a high standard with limited supervision.
- Organised: You will have the responsibility of managing a large number of clients and ad-hoc tasks both during and outside of shifts.
- Ambitious: This is a highly competitive role with many transferable skills where you will need to show consistent results in order to progress through the stages.
- Entrepreneurial/ Self Starter: You get a large amount of autonomy in the role, with your success and compensation being directly related to your effort and ability.
Requirements
- Be a recent university graduate OR be in your final year of University.
- Must be a UK resident, with a UK bank account & phone number.
- Able to travel to London occasionally.
- Have a strong academic record at GCSEs & A-Levels.
- Demonstrated success in target-led roles.
Nice to Haves
- Interest/Experience in startup environments or entrepreneurship.
- Extracurricular activities in high autonomy or leadership roles (e.g societies)
- Experience in sales is welcome but not required.
Structure of the Programme
This programme is split across 3 stages.
Start Date: 28th September 2026.
The programme will run up until 31st March 2027.
Programme Progression & Compensation
All Client Solutions Associates receive a base rate of £13 per hour for shifts worked, alongside performance-based commission.
Stage 1 (Week 1 - Week 10):
- Covering 2 shifts per week (8 hours total)
- Compensation includes £13p/h of shifts completed and commission of up to 40%.
- Average total compensation during this period will be £510 per month.
Stage 2 (Week 10 - Week 16):
- Optional increase to 4 shifts per week (16 hours total)
- Compensation includes £13p/h of shifts completed and commission of up to 55%.
- Average total compensation during this period will be £1,106 per month.
Stage 3 (Week 16 onwards):
- Potential to increase to 6 shifts per week (24 hours total)
- Compensation includes £13p/h of shifts completed and commission of up to 55%.
- Average total compensation during this period will be £1,774 per month.
Among those who successfully complete the full programme, one high-performing associate will be offered the opportunity to move into a full-time position starting in August 2027.
Further Details
Role Type: Remote (with occasional onsite visits in London)
Location: London is preferred but not required.
Interview Process: 2 Remote Interviews with the co-founders.
Application Deadline: 21st September 2026.
Start Date: 28th September 2026.
End Date: 31st March 2026 (with potential to take on other roles in the business afterwards)
Pay: £510.00-£1,700.00 per month
Benefits:
Application question(s):
- When did you graduate from university or equivalent?
Education:
Work Location: Remote
