Team Leader
Contract: Professional Services, Production & Technology
Location: London, E20 1EJ
Hours of work: 44
Contract Type: Permanent
We are seeking an Engineering Team Leader to join our Technical Services team at Westfield Stratford City, one of Europe’s largest shopping centres.
This is an excellent opportunity for an experienced engineering professional to take responsibility for coordinating maintenance activities, supporting operational performance, and overseeing a team of engineers on shift.
Job Description
We are looking for a proactive leader with a strong facilities management background who can manage planned and reactive maintenance activities, delegate workloads effectively, and help maintain high standards of safety, compliance, and service delivery across the site.
The role offers ongoing training and development opportunities, including progression into future management positions.
Key Responsibilities
- Supervise a team of electrical, mechanical and fabric engineers during shift operations.
- Allocate work tickets and planned maintenance tasks to the engineering team.
- Monitor performance and ensure quality standards are consistently achieved.
- Support the completion of planned preventative maintenance (PPM) and reactive maintenance activities.
- Coordinate contractors and vendors to ensure maintenance and project work is completed safely and effectively.
- Maintain operational and maintenance documentation, procedures and site records.
- Assist with resolving operational issues while minimising disruption and maintaining service standards.
- Ensure compliance with all health, safety, environmental and quality requirements.
Professional and Personal Competencies/Qualifications
- Experience within facilities management, including planned preventative maintenance (PPM) and reactive maintenance.
- Previous experience overseeing or coordinating a small engineering team.
- Strong problem-solving skills and the ability to make decisions within operational procedures.
- Ability to delegate workloads and manage priorities effectively.
- Electrical qualifications such as 18th Edition and relevant City & Guilds/NVQ qualifications, or mechanical qualifications including Gas or Air Conditioning.
- Strong communication and organisational skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
To find out more about what we do go here - https://www.uk.issworld.com/
Work Location: In person
