Dashwood Primary Care Network (PCN)
Base: Carrington House, High Wycombe (HP13 6SL) and across PCN practices
Working Hours: Full time – 37.5 hours per week (core hours between 08:00–18:30)
Salary: £24,784.50 – £25,500 WTE (depending on experience)
NHS Pension | 33 days’ annual leave | Employee Assistance Programme
Make a real difference in primary care
Do you enjoy supporting people, building relationships and helping patients navigate complex services? Are you working in healthcare, social care or a support role and ready to take the next step in primary care?
We are recruiting a Care Coordinator to join our friendly and growing Primary Care Network (PCN) team. This is an opportunity to play a vital role in improving outcomes for patients, particularly those who are vulnerable or living in care and nursing homes.
About the role
As a Care Coordinator, you will work as part of a supportive multidisciplinary team, helping patients receive coordinated, personalised care that reflects what matters most to them.
You will manage a defined caseload, working closely with patients, carers, GP practices, care homes and community services to ensure care is well-organised, proactive and responsive.
This is a varied, people‑focused role combining patient contact, coordination, advocacy and administration — ideal for someone who enjoys making a difference while developing their skills in primary care.
What you’ll be doing
- Supporting patients to navigate health, social care and community services
- Acting as a key point of contact for patients, carers and care homes
- Developing personalised care and support plans
- Coordinating appointments, referrals and communication across services
- Working closely with GPs, social prescribers and wider PCN colleagues
- Helping patients access appropriate support, benefits and wellbeing services
(Full job description available on request.) @ [email protected]
We’re looking for someone who:
- Has experience in healthcare, social care or a patient‑facing support role
- Is compassionate, organised and confident communicating with people
- Enjoys working as part of a team across different services
- Has good IT and admin skills and can manage a varied workload
- Understands the importance of confidentiality and safeguarding
You don’t need prior PCN experience — we’re interested in transferable skills and the right values.
Why join Dashwood PCN?
- Supportive, collaborative team environment
- NHS pension scheme
- 33 days’ annual leave (including bank holidays)
- Employee Assistance Programme with 24/7 support
About FedBucks
As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.
FedBucks is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment and to uphold the organisation’s safeguarding policies and procedures at all times.
The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £24,784.50-£25,500.00 per year
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
Ability to commute/relocate:
- High Wycombe, Buckinghamshire: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Drivers Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
