Job Overview
We are seeking an experienced and commercially aware Regional Supported Living Manager to lead and develop supported living services across North West England.
Initially, the role will focus on identifying and developing new supported living opportunities, building strong relationships with local authority commissioning teams and supporting business growth. As the regional portfolio develops, the role will transition to a greater focus on operational leadership and service management.
You will provide leadership to Registered Managers and management teams, ensuring services deliver safe, high-quality and person-centred support while meeting CQC and regulatory requirements.
Job Requirements
- Lead and oversee a portfolio of supported living services across the North West.
- Develop and support Registered Managers and senior management teams.
- Drive service quality, compliance, performance and continuous improvement.
- Build effective relationships with local authorities, commissioners, families and external professionals.
- Identify and support new business, tenders, service developments and mobilisations.
- Maintain strong oversight of safeguarding, health and safety, medication, incidents, risk and quality assurance.
- Monitor budgets, staffing, occupancy and operational performance.
- Promote independence, choice, inclusion and positive outcomes for people supported.
- Coach and develop managers, promoting accountability and strong leadership.
- Support CQC inspections, improvement plans and regulatory compliance.
- Travel regularly across North West England.
Essential Requirements
- Significant management experience within supported living, social care, residential care or a similar regulated environment.
- Strong knowledge of CQC requirements, safeguarding and adult social care legislation.
- Experience leading, coaching and developing managers or senior teams.
- Proven experience in quality assurance and service improvement.
- Strong communication, organisational and problem-solving skills.
- Experience managing operational performance, staffing and budgets.
- Commercial awareness and the ability to develop effective commissioner relationships.
- Full UK driving licence and access to a vehicle, where required.
- Willingness to undertake regular regional travel.
Desirable
- Level 5 Leadership and Management for Adult Care or equivalent qualification.
- Experience managing multiple supported living services.
- Experience with CQC inspections and improvement programmes.
- Existing relationships with North West local authorities or commissioning teams.
- Experience working with NHS and other external commissioners.
- Experience opening, developing or mobilising new supported living services.
Pay: £46,000.00-£55,000.00 per year
Benefits:
- Company pension
- Private medical insurance
Application question(s):
- How many years of business development experience do you have?
- How many years of experience do you have within the care sector?
- How many years experience do you have within supported living or complex care?
Licence/Certification:
- UK driving license (required)
Work Location: In person
