The closing date is 7th Aug 2026
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Job summary
This is an exciting opportunity to join a Single Point of Access team for the 0-19 Children and Families Division of Health Visiting and 5-19 Community Public Health Nursing Services.
We are seeking a highly motivated individual to join our Single Point of Access Team which acts as the front door to wider services within Health Visiting and 5-19 Community Public Health Nursing Services. You will be working as part of a dynamic team who ensures that families, children and young people get the right support as quickly as possible.
Initially working from one of our current bases across Hampshire whist premises for the new operation is confirmed centrally in Hampshire (likely to be in the Winchester Area) We have both Full Time and Part Time opportunities available.
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Main duties, tasks & skills required
The post holder will provide day to day co-ordination and administrative support in the Single Point of Assessment Service to respond to all queries into the service and expedite the front door access for all service users and stakeholders into the service. The successful candidate will act as a focal point for communication between the SPOA clinicians, Health Visiting and Public Health nursing teams, service users, children services departments and all other stakeholders.
The successful applicant must be flexible with good interpersonal and administrative skills and good attention to detail and be able to communicate effectively. The ability to work flexibly and to prioritise work will be essential.
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
NVQ Level 3 or 2 A/ AS Levels or equivalent experience
English and Maths GCSE or equivalent
Full driving licence and access to car with insurance for business use
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Garry Hooker
[email protected]
02382313199
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Part-Time, Full-Time
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Reference number
348-CFS-11964
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Job locations
Moorgreen Hospital
Botley Road, West End
Southampton
Hampshire
SO30 3JB
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Parklands House
London Road
Basingstoke
Hampshire
RG21 4AP
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Fort Southwick
James Callaghan Drive
Fareham
Hampshire
PO17 6AR
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Attachments
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Job Description
B3 0-19 SPOA Administrator JD.pdf – 376KB Opens in a new window
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Person Specification
B3 0-19 SPOA Administrator (002) (1).docx – 148KB Opens in a new window
Converted File B3 0-19 SPOA Administrator (002) (1).docx.pdf – 226KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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