Overall Purpose of the Role: To support and assist the Depot Manager in achieving departmental objectives while delivering excellent customer service, maintaining depot standards and helping drive sales growth.
Hours: 40 hours per week.
Contract Type: Full Time Permanent.
Location: Protrade Depot, Sidney Robinson Business Park, Ascot Drive, Derby, DE24 8EH.
Key Responsibilities
- Serve customers at the trade counter and respond to customer enquiries.
- Process customer orders accurately and provide product advice and practical solutions.
- Build relationships with local customers and identify opportunities for additional sales.
- Promote current offers and assist with local customer database management.
- Maintain a clean, tidy and well-presented depot, including displays and stock areas.
- Support day-to-day depot operations and provide cover for colleagues when required.
- Follow company procedures and Health & Safety requirements.
- Share ideas for improvement and take ownership of allocated responsibilities.
Skills, Experience & Qualifications
- Previous experience in a trade counter, sales or customer service role is desirable.
- Good communication and interpersonal skills.
- IT awareness and confidence using basic computer systems.
- Strong organisational skills and attention to detail.
- Reliable, honest, self-motivated and a strong team player.
- Interest in tools, construction products or the trade environment.
- Current driving license advantageous.
- Good product knowledge and application selling skills are advantageous.
Benefits
- Company pension scheme
- Company Bike to Work scheme
- Training and development opportunities
Job Type: Full-time
Work Location: In person
