At AO, our customers are at the heart of everything we do. Behind every great customer experience is great data, and that's where you come in.
You'll turn data into meaningful insight that helps us make smarter decisions, improve performance, and maximise the return on our marketing investment. Working across digital and offline marketing channels, you'll provide commercial analysis that helps shape strategy, uncover opportunities, and drive business performance.
No two days are the same. From owning regular performance reporting to carrying out deep-dive analysis and solving ad hoc business challenges, you'll play a key role in helping our marketing teams deliver against ambitious targets.
Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we’re together.
- Owning and developing reporting across our digital and media marketing channels, tracking key KPIs and sharing actionable insights with marketing and commercial teams.
- Analysing large and complex datasets to identify trends, opportunities, and areas for improvement.
- Providing commercial insight to support marketing decision-making, ensuring activity delivers the best possible return and contributes positively to business performance.
- Translating data into clear recommendations that influence stakeholders across the business.
- Supporting a range of marketing channels and business units with both regular reporting and ad hoc analysis.
- Has a degree in Maths, Statistics, Economics, Accounting, Business or a related discipline
- Loves working with data and using it to influence decisions.
- Can confidently analyse large datasets, with strong Excel skills.
- Understands digital and offline marketing channels and how they contribute to commercial performance.
- Communicates insights clearly and can bring stakeholders on the journey.
- Isn't afraid to question assumptions and suggest a better way of doing things.
- Brings energy, resilience and a hands-on approach to solving problems.
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.
- Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
- Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
- Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
- Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
- Discounts; exclusive discounts across our product range.
- Family leave; Enhanced Maternity, Paternity and Adoption leave.
- Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
- On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!
To see all our benefits and perks, visit our AO Benefits page.
