Welcome to DGI!
With offices in Manchester, Ireland, Germany and the USA, DGI is a full-service Travel Management Company (TMC) specialising in the humanitarian, academic and not-for-profit sectors. We are proud, passionate and mindful in our work and about what we do, and we hold these as our Company Values.
As leaders in the Charity, Academic, Humanitarian, and Not-For-Profit sectors, we provide dedicated support to our clients to help them fulfil their missions to make a difference. Our DGI Study Trips (DST) division specialises in educational group travel, working in partnership with Colleges, Universities and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom.
It's an exciting time to come and join us!
We are looking for a Dutch speaker as EU Account Manager to join our Account Management Team to support growth in the EU regions. You will be responsible for managing a portfolio of clients and identifying opportunities to maximise revenue and drive renewal business. Key tasks will include:
- Providing an exceptional Account Management service to our clients
- Conducting client visits and developing strong working relationships
- Identifying opportunities and strategies to grow existing accounts and win new business
- Providing analysis of travel purchasing data and identifying cost-saving opportunities
- Preparing and presenting information including RFI’s and Tender Proposals alongside the New Business Team
- Conducting client presentations, web demonstrations and product training
- Identifying and attending client specific exhibitions and other promotional and networking events
Skills Required:
- Excellent written and verbal communication skills in Dutch and English
- Proven account management experience, ideally working with client in the not for profit, academic and charity sectors
- Ability to develop and nurture strong working relationships internally and externally
- Ability to offer exceptional support and present, negotiate and close renewal
- Confident networking and relationship-building skills
- Good organisational, planning and multi-tasking ability
- Strong IT competency - particularly Excel, Word, PowerPoint and CRM systems
- Essential to hold a full UK driving licence
In return you will receive:
- Salary up to £45k p.a. (pending experience), plus OTE £10k p.a (monthly performance related bonus)
- 23.5 days holiday (excluding bank holidays), rising to 24.5 days after 1 years’ service
- Birthday Leave (in your birthday month)
- Option to buy or sell additional annual leave
- Healthcare Cash Plan
- Pension
- Life Assurance
- Season ticket loan
- Discounted staff travel
- Cycle to Work Scheme
- Reward scheme and benefits platform
- Enhanced Leave and Pay entitlements above Statutory Minimums
If you are interested in our role and meet the requirements above, then please do get in touch. This role requires regular travel to our Manchester office and to Europe, and the hours of work are Monday – Friday, 8.45am – 5.30pm (UK time). Our office is based in Manchester City Centre, and we offer a hybrid working pattern of 3 days office (Tuesday – Thursday) and 2 days working from home (Monday and Friday) or more remote working (in the UK) if you are located further out.
Soort dienstverband: Fulltime
Salaris: £40.000,00 - £45.000,00 per jaar
Screeningsvragen:
- Can you speak fluent Dutch and English?
- What is your notice period?
Werklocatie: Hybride werken in Manchester M1 4LF
