Production & Operations Manager
£35,000+ DOE | Full Time | 40 hours per week
Stonehouse, Gloucestershire | On-site
We’re looking for a passionate, hands-on leader to take overall responsibility for our bakery operation and team, helping us scale intelligently without losing the quality and craftsmanship we’re built on. Hetty’s is an independent specialist brownie bakery, with a brilliant team of 10 and big ambitions for what comes next.
Benefits of Production & Operations Manager
✔ £35,000+ basic salary (DOE)
✔ Full-time, 40 hours per week
✔ Key member of the senior leadership team
✔ Genuine influence over the next chapter of an ambitious independent bakery
✔ Opportunity to shape systems, processes and future growth
✔ Start date: mid-August 2026
Responsibilities as Production & Operations Manager
- Lead and manage the bakery team, including recruitment, training and performance
- Support and coach the Kitchen Supervisor, covering the role during holidays
- Plan production and ensure orders are fulfilled accurately and on time
- Identify opportunities to improve workflow, equipment, capacity and efficiency
- Maintain food safety and compliance standards, including HACCP, COSHH and Health & Safety
- Develop new products and refine existing ones
- Maintain accurate recipe costings, specifications and allergen records
- Manage supplier relationships and negotiate pricing
- Monitor costs and identify opportunities to improve profitability
- Maintain exceptional quality control and product consistency
- Step into production and packing during peak periods when needed
- Occasionally cover the local delivery round
What We're Looking For
- Experience managing food production, bakery, confectionery or similar manufacturing
- A track record of improving processes or scaling a food business
- Strong food safety, HACCP and compliance knowledge
- Excellent people management and leadership skills
- Someone who combines high standards with warmth, humour and a genuinely supportive approach to leading people
- Strong commercial awareness and understanding of costs and margins
- Confidence with spreadsheets, databases and digital systems
- A practical, hands-on approach and willingness to get stuck in when needed
- Full UK driving licence
- Product development experience desirable; confectionery experience a bonus
If you're excited by the idea of taking ownership of a growing bakery operation and helping shape the next chapter of an ambitious independent brand, we'd love to hear from you.
Apply today to find out more.
Pay: From £35,000.00 per year
Experience:
- Baking: 2 years (required)
- Leadership: 2 years (required)
Work Location: In person
