Job Introduction
Linen Porter - The Manor House, Castle Combe
A Career in Hospitality Where Every Detail Tells a Story.
The Manor House, part of the Exclusive Collection, is a luxury country house hotel nestled in the Cotswolds, home to a championship golf course and exceptional guest experiences. It is a place where service, attention to detail and professionalism come together to create a welcoming environment for members and guests.
You will join as a Linen Porter, supporting the housekeeping team ensuring the hotel is always up to the required cleanliness standards. You will assist in the movement, stock and delivery of linen and amenities whilst also assisting room attendants in the movement of furniture, beds and cots.
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
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Counting and recording of dirty/reject linen.
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When required clean bedrooms and public areas, to include any deep cleaning duties.
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Assisting Room Attendants and Daily Supervisor as and when required with the movement of extra beds, twinning rooms and stripping beds.
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To ensure that all corridors are kept to the required standard.
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Ensure there are sufficient supplies of laundry and amenities in the housekeeping cupboards.
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To keep the linen/ store cupboards clean and tidy, and closed when not in use.
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Hand in any lost property, following procedure.
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Complying with Health and Safety, Manual handling practices and COSHH regulations at all times.
Person Specification
- Strong eye for detail and commitment to consistently high standards
- Professional and warm communication style when engaging with guests and colleagues
- Ability to handle physical aspects of the role, including manual handling
- Reliable, proactive and solution-focused
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and be part of a team that takes pride in delivering genuine hospitality.
