Sales Office Administrator
We’re looking for a proactive and detail-oriented individual with experience in customer service and sales order processing to join our Sales Office Team based at Haverhill, Suffolk. This role is reports into our Sales Office Manager and requires a confident communicator to ensure customer orders are processed accurately and efficiently.
Our Service Excellence Vision is to be the benchmark in our industry for providing exceptional service solutions, consistently meeting and exceeding customers’ expectations, and desires through best-in-class service delivery
Duties Include:
- Processing customer orders via our ERP system
- Dealing promptly with all customer enquiries
- Log incoming complaints and ensure resolved timely and professionally
- Support the Field Sales Team with queries
- Organising customer deliveries, correctly booking on requested delivery date
Job Type: Part Time, Permanent
Schedule:
- This role is contracted at 30 hours per week. We offer flexibility around working patterns, with hours to be agreed in line with our core business hours. The specific schedule can be discussed and arranged with the successful candidate to support both business and individual needs.
Education:
- GCSE or equivalent (required)
Experience:
- Sales administration: 1 year (required)
At the initial stages of recruitment, we collect, hold and use ordinary personal data about you that you disclose within your curriculum vitae/cover letter, i.e. your name, contact details, employment history, qualifications/training, etc. We collect this personal data for the purpose of employment suitability only and keep the information for the duration of the recruitment process.
Pay: £26,305.00 per year
Work Location: In person
