About us
European Tyre Enterprise Limited is an international tyre and automotive service, maintenance and repair business group with annual sales revenues of more than £1 billion across five countries in Europe.
We operate multiple retail brands including Kwik Fit with over 800 centres in the UK and Netherlands as well as Stapletons Tyre Services which sells over 6 million tyres to trade customers in the UK.
Our primary purpose is to keep drivers safe on the road and we achieve this by being the number one choice for our customers, a leading automotive aftermarket employer and an acknowledged innovator in our industry. We can only accomplish this with great people at the heart of what we do.
In choosing to build your career with us you’ll be joining a dynamic and diverse team striving to be the best.
The role
We’re looking for a People Administrator to join the People team at ETEL, playing a key role in delivering an accurate, efficient and customer‑focused people administration service across the organisation.
Reporting to the People Administration Manager, you’ll provide essential operational support to the wider People function, helping to ensure a smooth and positive colleague experience throughout the employee lifecycle. This is a great opportunity for someone who enjoys working in a fast‑paced environment, has a strong eye for detail and is passionate about delivering high‑quality service.
Location: Letchworth Head Office
Key accountabilities
In this role, you’ll be responsible for:
- Acting as the first point of contact for people administration queries from managers, employees and People Team colleagues
- Processing employee paperwork including contracts, Right to Work checks, leavers, resignations and reference requests
- Managing administration for family leave, employee relations meetings and absence documentation
- Supporting the People Business Partner team with casework administration, including medical certificates and return‑to‑work documentation
- Managing the People team inbox and post, including filing, scanning and logging documentation
- Maintaining accurate people data and supporting the production of reports and management information
- Supporting the wider People team with administrative tasks as required
- Working in line with company policies, procedures and values to deliver a seamless and positive employee experience
Skills & experience
We’re keen to hear from someone who has:
- Experience in a people administration, HR or customer‑focused administrative role
- Knowledge of good HR practices (or a strong desire to develop this)
- Excellent organisational skills with strong attention to detail and accuracy
- The ability to manage multiple tasks and competing priorities
- Strong communication skills and a calm, professional approach
- Confidence using IT systems and working with data
- A customer‑centric mindset and passion for delivering great service
- A proactive attitude with enthusiasm for continuous improvement and self‑development
A People Management qualification is desirable, but not essential.
Other
- 33 days annual leave including bank holidays, increasing to 38 days with service
- Exclusive discounts at major retailers, restaurants, holidays and much more
- Generous staff discounts for you and your family
- Award-winning training and development, with fantastic career prospects
- Wide range of wellbeing support for you and your family
Job Reference: KF22664
