Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energy and organizational skills will be the first touchpoint for patients seeking compassionate care. In this vital role, you’ll manage front desk operations, coordinate patient appointments, and ensure a smooth flow of administrative tasks that keep our clinic running efficiently. Your positive attitude and attention to detail will help create a welcoming environment for all visitors and support the delivery of outstanding medical services.
Responsibilities
- Greet patients warmly and professionally, creating a friendly and welcoming atmosphere
- Schedule, confirm, and reschedule patient appointments with precision and care
- Manage incoming calls, answer inquiries, and direct calls to appropriate staff members promptly
- Maintain accurate patient records, update electronic health records (EHR), and handle documentation with confidentiality
- Verify insurance information, process payments, and assist with billing procedures
- Coordinate communication between patients, medical staff, and other departments to ensure seamless operations
- Keep the reception area organized, tidy, and stocked with necessary supplies to promote efficiency
Qualifications
- Previous office experience or administrative experience is highly valued for this role
- Strong organizational skills with keen attention to detail in managing schedules and records
- Excellent communication skills to interact effectively with patients and team members
- Ability to multitask efficiently in a fast-paced environment while maintaining professionalism
- Proficiency in using office software such as Microsoft Office or similar programs
- A friendly demeanor combined with a proactive approach to problem-solving
Embark on a rewarding career where your dedication makes a real difference in people’s lives. We’re committed to supporting your growth by providing a positive work environment filled with opportunities to develop your skills while contributing to quality healthcare delivery.
Pay: From £12.71 per hour
Work Location: In person
