Job Overview
Join a dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will create a welcoming environment by managing patient appointments, handling administrative tasks efficiently, and ensuring smooth clinic operations. Your proactive attitude and attention to detail will help deliver exceptional patient experiences and support the overall success of the medical practice.
Responsibilities
- Greet patients and visitors warmly, establishing a friendly and professional atmosphere
- Schedule, confirm, and reschedule patient appointments with precision and care
- Manage incoming calls, answer inquiries, and direct calls appropriately to ensure clear communication
- Maintain accurate patient records and update electronic health records system regularly
- Handle administrative duties such as filing, data entry, billing support, and processing payments
- Coordinate with medical staff to facilitate smooth daily operations and patient flow
- Ensure the reception area remains tidy, organized, and welcoming at all times
Qualifications
- Prior office experience demonstrating strong organizational skills and professionalism
- Administrative experience in a healthcare or similar setting is highly desirable
- Excellent communication skills with a positive, energetic attitude
- Ability to multitask efficiently in a fast-paced environment
- Proficiency in office software such as Microsoft Office Suite and system
- Strong attention to detail and ability to follow procedures accurately
- A friendly demeanor that fosters trust and comfort for patients of all ages
Pay: £12.71 per hour
Benefits:
- Casual dress
- Free parking
- On-site parking
- Sick pay
Work Location: In person
