Company Overview
The ENGLISH GARDEN Company provides fully qualified, first class domestic and commercial gardening and tree services in <LOCATION>. With a rich history dating back to 1974, we are proud to be a pioneer in professional horticultural services in the area, combining artistic flair with experienced, fully qualified staff to deliver consistent quality.
Summary
We are seeking an organized and proactive Admin Manager / Personal Assistant to join our team at The English Garden Company Ltd. Located in <LOCATION>, this role is vital in supporting our operational excellence and maintaining our high standards of service. Your contribution will help us continue delivering exceptional horticultural solutions aligned with our company values.
· Overview
We are seeking an organised, proactive, and highly professional Office Manager to oversee the day-to-day running of our busy office. Working closely with the Operations Manager, Managing Director, and Bookkeeper, the successful candidate will play a key role in ensuring the smooth operation of the business, running the office and supporting the operations manager and MD.
This is a hands-on role requiring excellent organisational skills, attention to detail, and a willingness to take ownership of all aspects of office administration and presentation. A pro-active attitude and people skills essential.
Responsibilities
- Oversee daily administrative operations ensuring smooth workflow.
- Manage team schedules, appointments, and correspondence.
- Handle human resources tasks including recruitment and staff management.
- Support senior management with project coordination and reporting.
- Ensure effective communication within the team and with clients.
- Organize meetings, events, and office logistics.
- Uphold professional phone etiquette and client relations.
Financial Administration
- Work closely with the company Bookkeeper to ensure the smooth running of financial administration.
- Assist with invoicing, purchase orders, supplier invoices, and credit control when needed.
- Prepare reports and information as required by the Operations Manager and Managing Director.
Customer Service & Client Relations
- Act as the first point of contact for clients and visitors.
- Manage incoming calls, emails, and enquiries professionally.
- Assist with quotations, work scheduling, and client communications.
- Help maintain excellent customer service standards throughout the business, including building up reviews and fast response times to clients requests.
Operational Support
- Support the Operations Manager with scheduling, planning, and administration.
- Assist with coordinating operational teams and resources.
- Maintain employee records, holiday records, and training records.
- Support Health & Safety administration and compliance documentation.
- Qualifications
- Proven experience in office administration or as a personal assistant.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Xero is preferred.
- Leadership experience in team management.
- Knowledge of human resources practices.
- Supervising experience is advantageous.
- Ability to handle clerical and administrative tasks efficiently.
- Personal Attributes
- Highly organised and able to prioritise workload effectively.
- Positive, professional, proactive attitude and people skills.
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Takes pride in maintaining a clean, organised, and efficient working environment.
- Team player who is willing to assist wherever required for the benefit of the business.
If you thrive in a dynamic environment where your organizational talents can flourish, we invite you to bring your expertise to The English Garden Company Ltd. Join us in nurturing excellence—apply now to cultivate your career with us.
Pay: £40,000.00-£45,000.00 per year
Benefits:
- Casual dress
- Discounted or free food
- Free parking
- On-site parking
Application question(s):
- Driving Licence essential
Work Location: In person
