Housing Officer
East London area
£34,933.91, 40 Hours per week
12 months fixed term contract
5 days a week in the office, no home working
Our client a housing association is seeking a Housing Officer to join their professional and friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behaviour, tenancy engagement to all their residents
As part of your role, you will have a patch of around 250-300 properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders.
To be successful in this role you will have proven experience and skills in the following areas:
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Housing management experience
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Experience of following through legal proceedings / transferable skills
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Arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience.
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Knowledge of relevant housing legislation
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Excellent customer service skills, communication and time management and planning skills.
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Problem-solving skills and negotiation/influencing skills are also key for this post.
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