This role will be responsible for the processing of new chemotherapy referrals for the Oncology patients attending the Infusion Suite. This will be done in a timely manner in order to achieve an efficient service for patients and within Cancer waits target dates. Some of the duties of this role include:
- Scheduling of all subsequent chemotherapy appointments and blood tests for patients receiving chemotherapy in the Infusion Suite on the ARIA and CERNER system.
- Ensure all patients that are deferred, on treatment break are scheduled accordingly on to ARIA and Millennium EPR system.
- Ensure all new referrals are action immediately on the CASPER system.
- Identify potential breach dates for new patients being referred for chemotherapy, identifying pathway issues that may require expedition or trouble shooting by using own initiative.
- Liaise daily with the Nursing Team in the day unit and Oncology CNSS in the smooth operational running of the Chemotherapy referrals. Also schedule all follow up appointments to ensure a smooth patient pathway.
- Communicate effectively with patients, medical, outreach pharmacy at RSCH and nursing staff regarding treatment start dates and overcome any organisational obstacles.
- To provide timely appointments in accordance with information provided on referral forms for all patients referred to the Infusion Suite for chemotherapy/treatment
- To communicate effectively with patients, medical staff, pharmacy, nursing staff and administration team regarding the start date of treatment and overcome any organisational obstacles.
- Identify potential breach dates for new patients being referred for chemotherapy, identifying patient issues that may require expedition or trouble-shooting by using own initiative.
Prepare folders for new patients with information leaflet regarding chemotherapy /immunotherapy hotline card, patient Navigator team , CNSs contact detail
Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.
Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.
We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.
St Peter’s Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.
Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.
We can offer you the full range of NHS benefits and discounts.
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For more information about careers at ASPH please visit:
www.asph-careers.org
- This role will be responsible for the processing of new chemotherapy referrals for the Infusion Suite in a timely manner in order to achieve an efficient service for patients and within the national Cancer waiting times targets.
- Scheduling of all subsequent chemotherapy appointments for patients receiving chemotherapy on the Infusion Suite on both ARIA and Cerner booking systems.
- Scheduling of blood tests for oncology patients who are on IV, s/c, IM and oral chemotherapy, including the blood test list sent to pathology.
- To upload new patients on ARIA and process their referrals, including using Casper.
- To be a point of contact for patients with queries regarding their appointments, and to pass calls over to relevant healthcare professionals such as nurses, patient navigators or the Chemo hotline if needed.
- To contact patients with appointment times and answer any booking related queries.
- To have a robust relationship with Royal Surrey pharmacy and aseptics units, including chemo lists, updates and ensuring the nursing team are up to date with any deliveries and scheduled chemo drop offs.
- To be present in all bi monthly governance outreach meetings between ASPH and RSFT.
- To develop a sound knowledge of chemotherapy and immunotherapy protocols to ensure the correct booking system. This includes recognising the urgency of referrals e.g small cell lung cancers.
- Be able to plan own workload and provide comprehensive administrative and organisational support for the chemotherapy referrals and highlight any sudden rise in number of referrals to the unit manager and Matron for Infusion Suite and IV at Home.
- Identify potential breach dates for new patients being referred for chemotherapy, identifying pathway issues that may require expedition or trouble shooting by using own initiative.
- Liaise daily with the Nursing Team in the day unit and all oncology CNS in the smooth operational running.
- To schedule all follow up appointments to ensure a smooth patient pathway.
Communicate effectively with patients, medical, pharmacy and nursing staff regarding treatment start dates and overcome any organisational obstacles.
