JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position OverviewThe Lead Engineer/Supervisor is responsible for overseeing the day-to-day engineering operations and maintenance activities at a client facility in London. This role requires strong technical expertise, leadership capabilities, and the ability to ensure optimal building performance while maintaining the highest standards of service delivery for JLL/Integral clients.
Key ResponsibilitiesTechnical Leadership & Operations
The Lead Engineer supervises all mechanical, electrical, and building services operations, ensuring systems operate efficiently and reliably. This includes managing planned preventative maintenance (PPM) schedules, coordinating reactive maintenance responses, and overseeing system performance monitoring. The role requires conducting technical inspections, diagnosing complex system faults, and implementing effective solutions that minimize downtime and optimize building performance.
Team Management & Development
Directly supervise and coordinate the engineering team, including technicians and contractors working on site. This involves allocating daily work assignments, monitoring task completion, and ensuring team members follow established procedures and safety protocols. The Lead Engineer provides technical mentoring, conducts performance reviews, and identifies training needs to develop team capabilities and maintain high service standards.
Health, Safety & Compliance
Ensure all engineering activities comply with relevant legislation including CDM Regulations, Health & Safety at Work Act, and building-specific statutory requirements. Maintain permit-to-work systems, conduct risk assessments, implement method statements, and ensure the team adheres to safe working practices. Manage statutory compliance testing schedules and maintain accurate records for all inspections, certifications, and mandatory testing.
Client Relationship Management
Serve as the primary technical contact for the client, building strong working relationships and ensuring service delivery meets contractual obligations and client expectations. Provide regular updates on building performance, maintenance activities, and any issues requiring attention. Respond professionally to client requests and concerns, escalating matters appropriately when necessary.
Budget & Resource Management
Monitor operational budgets, control maintenance costs, and identify opportunities for cost savings without compromising service quality. Manage spare parts inventory, approve purchase orders within authorized limits, and ensure resources are utilized efficiently. Provide input into annual budget planning and capital expenditure proposals.
Documentation & Reporting
Maintain comprehensive records using JLL's CAFM (Computer-Aided Facility Management) systems. Prepare regular reports on KPIs, maintenance activities, equipment performance, energy consumption, and operational issues. Ensure all maintenance logs, test certificates, and technical documentation are current and readily accessible for audits and inspections.
Continuous Improvement
Identify opportunities to improve operational efficiency, reduce energy consumption, and enhance system reliability. Recommend upgrades or modifications to building systems, implement best practices, and contribute to sustainability initiatives that support client objectives and corporate environmental targets.
Essential Qualifications & ExperienceTechnical Qualifications:
City & Guilds or equivalent technical qualification in mechanical or electrical engineering
Relevant trade apprenticeship or NVQ Level 3 in Building Services Engineering
18th Edition (BS 7671) electrical qualification (if applicable to discipline)
Relevant HVAC certifications (F-Gas, REFCOM, LOGIC) depending on systems managed
Professional Requirements:
Minimum 5 years' experience in building services engineering/facilities management
Proven supervisory or team leadership experience within commercial property environments
Strong knowledge of mechanical and electrical building systems including HVAC, electrical distribution, BMS, fire systems, and plumbing
Current understanding of relevant legislation and industry standards
Essential Skills:
Excellent problem-solving abilities and technical diagnostic skills
Strong communication skills with ability to engage effectively with clients, contractors, and team members
Competent using CAFM systems and Microsoft Office applications
Ability to read and interpret technical drawings, schematics, and specifications
Desirable AttributesIOSH Managing Safely or equivalent health and safety qualification
Experience working within prestigious commercial, corporate, or high-rise buildings
Knowledge of energy management and sustainability practices
Professional membership (IET, CIBSE, or similar professional body)
Full UK driving license
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
