We are seeking a motivated and collaborative individual to join our team as an Advice and Response Assistant Project Officer. This role offers an exciting opportunity to deliver high quality administrative support and activity coordination with a focus on student discipline and related areas, within a dynamic and inclusive environment.
You will be responsible for:
- To be responsible for Advice and Response casework and project work support across all functions of Advice and Response including Safeguarding, Conduct and Discipline and Wellbeing
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To provide information, advice and guidance to customers.
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To work flexibly as required across the University, supporting the delivery of University and local priorities, operating at all times as a single cross University team.
We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.
About You
We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:
Essential Criteria:
- Experience working with policies, procedures, and high-level administration.
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Excellent organisational skills with the ability to prioritise work and meet strict deadlines.
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Strong communication skills, with the ability to handle sensitive matters confidentially and provide clear advice and guidance.
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High level of accuracy, attention to detail, and effective note-taking skills.
Desirable Criteria:
- Knowledge of the Higher Education sector and the pressures affecting students.
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Awareness of student welfare, misconduct, safeguarding, or gender-based violence casework.
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Organisation, time management and willingness to learn and work with others.
We value transferable skills and real-world experience as much as formal qualifications.
Our benefits include:
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Generous employer contribution pension
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29 days annual leave plus bank holidays, along with Christmas closure
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Ride to work and EV car scheme available
For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here.
We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.
Enquiries about the role, shortlisting and interviews
Name: Matthew Valentine
Email Address: [email protected]
General enquiries and administrative support
[email protected]
Technical and job portal support
https://jobseekersupport.jobtrain.co.uk/support/home
This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.
Applications close at midnight on the closing date.
Further particulars (with person specification) linked below.
