Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in France, the U.K., Ireland, Germany, the Netherlands, Belgium, Spain, Portugal, Poland, Hungary and Romania. The company is a wholly-owned subsidiary of Genuine Parts Company (GPC), the largest global automotive replacement parts distributor with activities in North America, Europe, and Australasia. AAG’s network serves thousands of customers across Europe supported by a logistics infrastructure of 75 Distribution Centres, approximately 2,550 Stores and thousands of vehicle repairers, body shops and auto-centres. AAG has a revenue of 3.4 billion euros with over 17,000 employees. Learn more at www.allianceautomotivegroup.eu
Purpose of the Job:
In your role, you will demonstrate your ability to use computer systems efficiently to make customer account changes while communicating effectively throughout our branches and internal departments. You will show your determination in problem solving and present a systematic view to daily tasks. You will take a pro-active approach to your role and be the main go-to person for account enquiries and changes.
Key responsibilities and duties - daily tasks will include but not be limited to:
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Being responsible for all changes to customer accounts and pricing (specific for Pricing outbound changes and product restrictions), handling, and managing all enquiries into a central inbox
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Updating customer special pricing through discount terms and contracts on requests
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Working with large data sets, ensuring accuracy and high attention to detail
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Assist in projects designed to make processes more efficient
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Report impact on customer price changes internally, collate and gather information for loading
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Undertake other ad hoc assignments as required.
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The post holder will be expected to undertake other duties as appropriate and as requested by his/her manager.
Personal Specification:
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Basic to intermediate excel skill level is essential
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Experience with systems is desirable
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Organised, focused and can work well under pressure
Internal Relations:
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Branches – Telesales, Branch Managers and Business Development Managers
We are looking for someone who is has an eye for detail and is enthusiastic in their role. We will provide training to help you maintain our systems accurately and support you in learning new skills to carry out your work efficiently.
Benefits and other information:
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Competitive salary and annual leave entitlement
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Access to Parts and Perks platform with exclusive discounts and cashback from 1000s of major retailers and grocers
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Free access to Health, Wellbeing and Financial tools
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Training and development opportunities
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Supportive team environment
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Opportunities for career progression within the company
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Alliance Automotive Group is an equal opportunities employer.
