About the role
The Integrated Project Manager is responsible for leading the end-to-end delivery of integrated campaigns, ensuring seamless coordination across creative, brand, digital, content, retail, and production teams. The role drives projects from brief through to launch, maintaining clear timelines, stakeholder alignment, and high-quality creative output while managing budgets, resources, delivery risks and supporting the Senior IPM. Acting as a central point of coordination, the role ensures teams remain aligned on priorities, processes are effectively implemented, and campaigns are delivered efficiently, on time, and within scope.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Responsibilities, Skills and Experience
Expected salary up to - £47,000 depending on experience
Contract type - This position is a Permanent contract.
Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for around 2-3 days a week in the office to connect and on a more ad-hoc basis to attend key meetings.
Location - This role is based at our London Head Office campus in Pimlico. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role.
FYI Next Steps - The application process requires you to upload your CV and application answers. An initial shortlist will be invited to a virtual screening call which will be held on Tuesday 4th August 2026. A final shortlist will then be invited to attend a formal interview. Interviews will be face to face at our head office in Pimlico w/c 10th August 2026.
Key responsibilities:
Campaign & Project Management
Support end-to-end delivery of integrated campaigns, from initial brief through to final production and launch alongside other IPM’s.
Lead fast turnaround projects from brief to delivery
Review briefs from marketing teams, ensuring clarity, completeness, and feasibility
Build and maintain detailed project plans and critical paths across all workstreams
Ensure all projects are delivered on time, within scope, and within budget
Cross-Functional Coordination
Work closely with Brand, Creative, Content, Digital, Product, Retail, and external partners to align on deliverables
Define and manage channel-specific asset requirements across brand, social, ecommerce, and paid media
Maintain real-time visibility of project status for all stakeholders and leadership
Proactively identify risks, dependencies, and bottlenecks, and manage resolutions
Creative Production Oversight
Oversee the full lifecycle of asset production, including briefing, reviews, approvals, and final delivery
Manage complex asset requirements such as versioning, and multi-format outputs
Ensure timely and accurate inputs from stakeholders
Structure and facilitate feedback loops to ensure clear, consolidated, and actionable input
Resource & Partner Management
Coordinate internal creative resource allocation across design, copy, and content teams alongside Creative Resource Manager
Manage external vendors, freelancers, and production partners
Process & Operations
Maintain effective workflows, tools, and templates for project intake and delivery
Support team operations including WIPs, stand-ups, review sessions, and status reporting
Regular review of 3rd party suppliers
Budget Management
Manage campaign and project budgets, including forecasting and spend tracking
Support financial reconciliation and ensure accurate reporting across multiple projects
Raise Purchase Orders and ensure suppliers are properly contracted and paid
Key skills:
Proven experience as a Project Manager within an internal creative team or creative retail environment
Strong understanding of integrated campaign delivery across brand, content, social, and ecommerce
Experience managing asset production, including high-volume versioning and scaling
Excellent critical path planning and project management skills
Strong budget management and financial tracking experience
Experience managing freelance talent and third-party vendors
Highly organised with exceptional attention to detail and follow-through
Able to manage multiple projects in a fast-paced environment
Calm under pressure with strong problem-solving capabilities
Proficiency in project management and creative tools
Essential skills/experience you’ll need:
Previous experience as a project manager in a production and creative environment
Management of complex projects end to end.
Strong budget management
Line management or leadership qualities
Desirable skills/experience you may have:
Google Platforms (Sheets, Docs, Slides)
Monday.com
Coupa, SAP, or experience with similar financial platform
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The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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