About Alliance
Founded in 2017, Alliance Events is a leading UK provider of security, stewarding and crowd management services, delivering safe, professional and people-focused event solutions nationwide. As an SIA Approved Contractor and members of the United Kingdom Crowd rManagement Association (UKCMA) we work across festivals, sporting events, cultural venues, universities and major public gatherings, supporting audiences of all sizes. Our teams are known for their polite, customer-focused approach, strong presentation and commitment to safety, welfare and safeguarding. With a dedicated Training Academy and clear progression pathways, we invest in our people through continuous learning, leadership development and our Women in Security Programme creating opportunities to build long-term careers within the events industry.
For more information on Alliance, please visit our website: https://www.alliancemanagementgroup.co.uk/
Alliance has an exciting and action-packed summer ahead, delivering events across some of London’s most iconic locations including Clapham Common, Greenwich, Regent’s Park, Southwark Park and Burgess Park, with daily opportunities available. As we continue to grow, we are expanding our ad hoc event teams to support a range of large-scale, high-profile events throughout the season.
All vetted and screened team members gain access to our in-house training and development programmes, along with our easy to use bookings app, giving you the flexibility to choose shifts that fit around your schedule.
We’re looking for individuals who reflect our values: professional, approachable, enthusiastic and committed to creating safe, welcoming and positive event environments. If you take pride in your presentation, are great communicator, enjoy engaging with the public and want to be part of a supportive, people-first team, Alliance is the place to grow your events career.
- *Holiday Pay Inclusive
- Rates begin in April 2026
Job Description
Your role In your role as a stewarding team members you will be expected to do the following roles and responsibilities. These will change from site to site and any specific requirements are always communicated during inductions;
Example Roles
- Access Control
- Accreditation Checks
- Crowd management
Operational Duties
- Equipment Management: Ensure the proper upkeep and functionality of on-site equipment such as radios, body cameras, and pagers. Conduct regular checks to ensure readiness and compliance with Alliance protocols.
- Site Vigilance: Maintain high levels of situational awareness throughout the shift, discreetly monitoring the premises for any unusual activity or safety concerns.
- Patrolling and Surveillance: Perform routine patrols and monitor CCTV systems to safeguard customers, staff, and assets. Report any irregularities promptly.
- Access Control: Prevent unauthorised entry into restricted areas, including back-of-house, VIP zones, and backstage, in line with Alliance’s security protocols.
- Incident Response: Respond swiftly and effectively to medical emergencies, following Alliance’s emergency response procedures. Provide necessary first aid support if required.
- Conflict Management: Assist in the de-escalation of confrontational situations and ensure safe, lawful handling of disruptive individuals in accordance with Alliance’s guidelines.
Customer Service and Communication
- Customer Engagement: Deliver friendly and professional assistance to customers and visitors, enhancing their experience while promoting a safe and welcoming environment.
- Information Sharing: Provide clear and accurate communication to team members, supervisors, and management. Liaise with event control and on-site supervisors for updates and incident reporting.
- Policy Enforcement: Ensure all stakeholders adhere to venue policies, health and safety guidelines, and Alliance’s operational standards.
Reporting and Documentation
- Incident Reporting: Maintain detailed records of incidents, including written and verbal reports, to support accurate documentation and accountability.
- Observations to Management: Share observations and recommendations with site management to continuously improve safety and security measures.
Event-Specific Duties
- Pre-Event Preparation: Conduct pre-event briefings, site checks, and crowd assessments. Familiarize yourself with the site layout, emergency exits, and first aid facilities.
- Ingress/Egress Management: Support safe and efficient entry and exit procedures, including queue management and ticket/pass checks.
- Crowd Monitoring: Monitor spectators for signs of overcrowding, distress, or inappropriate behavior and take appropriate action.
- Emergency Support: Assist with evacuation or invacuation during emergencies, ensuring compliance with Alliance’s emergency response plans.
Health, Safety, and Legal Compliance
- Regulatory Adherence: Follow Alliance’s policies & procedures, ensuring all work practices comply with current legislation.
- Safety Audits: Regularly check fire exits, evacuation routes, and other critical areas to ensure they remain clear and operational.
- Licensable Activities: Execute duties in compliance with licensable activity requirements and venue license terms.
What we're looking for
As an Event Steward at Alliance, you hold a position of responsibility, trust and leadership on site. You are expected to uphold the highest professional standards while representing our organisation, our clients and the wider security industry.
We are looking for individuals who consistently demonstrate our six core values:
- Safety First – You place safety at the centre of every decision. You follow assignment instructions, remain alert to emerging risks and act decisively to protect people, property and infrastructure.
- People-Centred – You treat all customers, colleagues and stakeholders with fairness, respect and professionalism. You understand that strong communication and positive engagement are critical in maintaining safe environments.
- Continuous Learning – You take ownership of your professional development, remain open to feedback and actively maintain your knowledge of legislation, best practice and operational procedures.
- Care with Purpose – You prioritise de-escalation and proportionate responses. You demonstrate sound judgement, empathy and a safeguarding-first mindset at all times.
- Collaborative Working – You work effectively within a team environment, communicating clearly with supervisors, clients and emergency services to achieve a common goal: safe and successful event delivery.
- Positive Impact – You recognise that your professionalism, conduct and presentation influence public perception. You act as a role model, contributing to a safe, inclusive and welcoming atmosphere at every event.
In addition, you must:
- Be a confident communicator with strong customer service skills, able to remain calm, measured and authoritative when required.
- Display initiative, vigilance and proactive thinking, identifying risks before they escalate.
- Remain professional, alert and composed throughout your shift, including during high-pressure or dynamic situations.
- Be capable of working long shifts when required, maintaining high standards of conduct and presentation.
- Successfully complete and pass our internal screening and vetting procedures, in line with industry and compliance requirements.
- We are seeking professionals who take pride in their role, understand the responsibility that comes with wearing the badge, and are committed to delivering exceptional, values-driven security services.
What can we offer you?
- Competitive rates of pay
- Fortnightly payroll with viewable timesheets via our booking system.
- Ongoing funded training and development through our Alliance Training Academy.
- Plenty of shift availability with the flexibility to choose your own shifts and work around your existing commitments on our casual contract
- 24/7 access to our online portal to plan your shifts and access to our team communications platform
- A friendly, diverse and inclusive working environment that strives to provide development and opportunity during your employment.
- Logistics support to a number of our large-scale events
- Quick payment terms with bimonthly payrolls.
- Real progression opportunities, mentoring and ability to gain supervisor and management experience
- Loyalty perks, including access to additional qualifications and hourly rate increases
Job Types: Temporary, Zero hours contract
Pay: £10.85-£12.71 per hour
Application question(s):
- Do you have experience at festivals & events?
- Alliance believes safety is everyone’s responsibility, even when it’s inconvenient. Can you give an example of a time you noticed a potential safety risk and what you did about it?
- Our work puts people at the heart of everything we do, colleagues, customers, and the public. How would you support a colleague or member of the public who is distressed, upset, or vulnerable during an event?
Licence/Certification:
Location:
- London, Greater London (required)
Work Location: In person
