Although this vacancy is primarily advertised as a full-time position, we would also welcome applications from candidates seeking part-time hours. Please include your preferred working hours in your application.
Christiana Hartley Medical Practice is looking for an experienced Medical Receptionist/Administrator to join our well-established and busy GP practice.
This is a varied and rewarding position within our friendly and supportive team. The successful candidate will play an important role in helping us provide an efficient, professional and welcoming service to our patients.
Experience
Essential criteria
Reception and administration experience in a healthcare setting.
Desirable criteria
Experience of working in a GP practice. Familiar with Emis database.
Main duties of the job
The Medical Receptionist/Administrator is a key member of the practice team, providing reception and administrative support to patients, clinicians and colleagues.
As a first point of contact for the practice, you will assist patients and respond to enquiries in person, by telephone and through digital channels. You will help patients access the most appropriate healthcare professional or service while always maintaining a friendly, courteous and professional manner.
The role includes managing appointments and patient requests, taking and passing on messages, processing repeat-prescription requests, handling correspondence and maintaining accurate electronic patient records. You will work closely with colleagues across the multidisciplinary practice team and handle confidential and sensitive information with care and discretion.
We are looking for a motivated, reliable and hardworking individual with excellent communication, organisational and IT skills. You must be able to manage a varied workload, remain calm under pressure, work effectively as part of a team and use your own initiative when appropriate.
Previous experience within a GP practice or similar healthcare environment is essential.
Overview of our organisation
We are a well-established GP practice committed to preserving and enhancing our good reputation as a caring and innovative practice. We aim to provide the highest possible quality of care in a relaxed, safe, friendly environment. We strive to be responsive, supportive and courteous whilst respecting the dignity and diversity of our patients. We seek to put patients welfare at the heart of all we do.
Pay: £13.71 per hour
Work Location: In person
