Assistant Manager – Catwalk Club, Exeter
Pay: £13.50–£14.00 per hour, depending on experience
Hours: 16–38 hours per week (part-time or full-time)
About the Role
At Catwalk Club, we don’t just sell dresses—we help create unforgettable memories.
We’re looking for a warm, confident and organised Assistant Manager who loves working with people and is passionate about delivering an exceptional customer experience. Whether you’re helping a customer find their dream prom dress, accepting deliveries, preparing stock or keeping the boutique running smoothly, you’ll play an important role in making every visit special.
A Message from Co-Owner Gemma
“We are so excited to find the perfect person for this role. This is genuinely a dream job for the right person.
Personality plays a huge role in our boutique, as our main customers are prom-aged girls and we want every customer to feel excited, confident and comfortable in a safe, patient and accepting environment.
Most aspects of the role can be taught through training, but we’re looking for someone who is passionate about people, loves evening wear and brings a vibrant, warm personality to the team. If that sounds like you, we’d love to hear from you.”
Key Responsibilities
- Deliver exceptional customer service and styling advice
- Work both Saturdays and Sundays from January to May (and throughout October), which are our busiest periods. Saturdays are required throughout the remainder of the year.
- Support the day-to-day running of the boutique
- Assist with opening and closing procedures
- Process sales and handle customer enquiries
- Maintain high visual merchandising standards
- Manage paperwork and administrative tasks
- Support stock organisation and inventory management
- Assist with social media content and marketing activities
- Ensure the boutique remains clean, welcoming and beautifully presented
Who We’re Looking For
We’re looking for someone with a warm, confident personality who genuinely enjoys working with people.
You’ll be someone who:
- Loves delivering exceptional customer service
- Has a positive, friendly and approachable personality
- Is highly organised and comfortable managing paperwork and administrative tasks
- Feels comfortable running the boutique during solo shifts
- Has strong attention to detail
- Takes pride in maintaining a clean, welcoming and beautifully presented store
- Is comfortable using social media and understands how platforms such as Instagram and TikTok can help promote the business
- Enjoys being part of a team while also being confident working alone when required
- Is flexible and willing to help with a variety of tasks
Previous retail experience is preferred, and experience in social media, marketing or content creation would be a real advantage.
Basic sewing or alteration skills would be welcomed but are not essential.
Additional Information
This position can be either part-time or full-time, depending on the successful candidate. Expected hours are between 16 and 38 per week and can be discussed at interview.
How to Apply
Please send us your CV and a short cover letter telling us why you'd love to work at Catwalk Club. Deadline for CVs - end of June. Interviews in July. Start date mid-late August.
Pay: £13.50-£14.00 per hour
Work Location: In person