An exciting role as arisen at our Surgery in Loughborough; Hathern Surgery, for a part-time, Dispensary Assistant. The successful candidate will work 24 hours per week (Monday to Wednesday), from 9am to 6pm with an hour unpaid break. The successful candidate must hold an NVQ Level 2 in dispensing practice or equivalent.
Willows Health is the largest primary care provider in Leicester, caring for over 65,000 patients across 12 sites. Our mission is to revolutionise healthcare across the city — and every dispensary role is part of how we deliver that, day in and day out.
What you'll be doing:
- Answering the telephone promptly and handling prescription requests
- Issuing prepared prescriptions and processing new requests, including via email
- Collecting prescription charges and checking patient exemption declarations
- Operating efficient stock control to ensure continuity of supply and minimise wastage
- Receiving and storing medicines correctly, including maintaining fridge temperature logs
- Keeping the dispensary clean, tidy and equipment in good working order
- Maintaining full, accurate computerised records of all dispensing transactions
- Supporting the wholesaling side of the business — placing stock orders, checking deliveries against batch numbers and quantities, and sorting stock for collection (this can involve heavy lifting of totes)
- Providing a caring home delivery service to patients where needed
- Supporting dispensers with admin, including invoices and correspondence to the Practice Manager
- Handling money on behalf of the Practice and keeping accurate financial records
What we're looking for:
- NVQ Level 2 in Dispensing Practice or equivalent — essential
- A positive, friendly, professional manner with patients and visitors
- Comfortable with lone working — during periods of wholesaling and dispensing, the post-holder will be alone in the building, as dispensary hours differ from surgery hours
- Strong attention to detail and reliable record-keeping
- A team player who's also happy to get stuck into physical stock work
What you'll get:
- A role within Leicester's largest primary care provider, working alongside an expertly qualified clinical and executive team
- Structured personal/professional development, including an annual performance review
- A supportive, team-focused working environment at Hathern Surgery
If you are passionate about making a difference in patient care and possess the necessary skills and qualifications, we invite you to apply for this exciting opportunity. Please submit your CV to [email protected]
Willows Health is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Job Types: Part-time, Permanent
Pay: £13.60 per hour
Benefits:
- Company pension
- On-site parking
Experience:
- Pharmacy: 1 year (preferred)
Work Location: In person