Service Administrator
We are currently looking for a candidate for a full time position, 36.5 hours a week, Monday to Friday 9am to 5pm, Friday's we have a 4pm finish.
Candidate should be able to work independently, and should have some prior service experience. By 'service experience', we mean experience dealing with service jobs/requests, booking engineers or technicians, raising and closing jobs, handling customer queries and processing warranties. Hospitality or restaurant service experience does not count for this role unfortunately.
The job role includes working within a small team and independently, at a fast pace covering a variation of jobs within the office:
- Taking service calls warranty and chargeable and allocating them to the correct engineers and ensuring the call out is complete within a time scale.
- Sending and receiving emails
- Answering phones
- Invoicing out chargeable service call outs
- Keeping track of vehicle tax and mot
- Booking hotels for engineers
- Working on excel spreadsheets.
- Ordering spare parts for engineers
- Portals
- Inputting orders onto the system
- General computer skills
- Typing quotes
Experience with Microsoft office a must, and prior experience with Sage 50 accounts is preferred but not required. Please submit your CV to apply for this position if you are interested.
Job Type: Temporary
Pay: From £14.00 per hour
Benefits:
Ability to commute/relocate:
- Rossendale BB4 5RE: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have prior service administration experience? Please do not answer 'yes' for hospitality and restaurant service experience.
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
