ABOUT US
Onmo believes that everyone has the right to access, understand and manage their money with confidence. Our ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions. We may be young but we have an incredible team in place and big ambitions for the years ahead.
We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. This helps them get more from what they have, or with smart decisions, make more of the same. It also means people spend less time with the negative aspects of money and more on the positive - enjoying what the world has to offer.
ABOUT THE ROLE
We’re looking for an IT Support Analyst who loves helping people and making technology feel simple. You’ll be the first friendly face our team turns to when things go wrong—or when they just need a bit of guidance. You’ll help manage the tools that keep Onmo running: Microsoft 365, Intune and Power Automate, supporting both day-to-day operations and longer-term improvements.
This is an opportunity to grow into a broader technical role over time, learning how to manage and automate systems while building trusted relationships across the business.
RESPONSIBILTIES
FCA COMPLIANCE & CONSUMER DUTY
At Onmo we all take collective responsibility for our individual roles in creating the best outcomes for our customers. In this role that involves;
Identifying and raising risk events in a timely manner when spotted
Acting with integrity, skill, care and diligence, and treating customers fairly at all times.
Completing mandatory training within allotted deadline
Championing policy governance and compliance awareness
Following the FCA Conduct Rules;
You must act with integrity
You must act with due skill, care and diligence
You must be open and cooperative with the FCA, PRA and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must observe proper standards of market conduct
ABOUT YOU
You’re approachable, patient, and enjoy solving problems for people.
You communicate clearly, translating technical issues into plain English.
You take pride in doing things properly and following through until problems are fixed.
You’re curious about technology and eager to learn about automation, security and systems management.
You can prioritise work and stay calm when things get busy.
You’re comfortable working in ambiguous situations and investigating issues independently.
QUALIFICATIONS / EXPERIENCE
Essential:
Some experience supporting users in a business environment.
Familiarity with Microsoft 365 administration (Outlook, Teams, SharePoint).
Basic knowledge of Intune or willingness to learn quickly.
Understanding of basic networking and device troubleshooting.
Desirable:
Experience automating tasks with Power Automate or similar tools.
Knowledge of security best practices for end-user devices.
Exposure to identity management (e.g., Entra ID or Azure AD).
