Overview
We are seeking two qualified Dental Receptionists to join our friendly dental practice. The ideal candidates will be responsible for managing patient appointments, providing excellent customer service, and supporting the smooth operation of the front desk. This role offers an opportunity to work in a professional environment where organisational skills and a warm demeanour are highly valued. We require two experienced dental receptionists & this role is only suitable for individuals committed to delivering outstanding patient care.
Responsibilities
- Greeting patients warmly and professionally upon arrival
- Managing appointment scheduling and cancellations efficiently
- Handling patient check-in and check-out processes with accuracy
- Maintaining accurate patient records and updating information as needed
- Answering phone calls, responding to enquiries, and directing calls appropriately
- Processing payments in accordance with practice policies
- Ensuring the reception area remains tidy, welcoming, and organised
- Supporting the dental team with various administrative duties as required
Skills
- Proven Dental Reception experience is essential
- Strong organisational skills with attention to detail
- Excellent communication skills, both verbal and written
- Proficiency in using dental practice management software and MS Office suite
- Ability to remain calm under pressure and handle sensitive patient information discreetly
- Friendly demeanour with a professional attitude towards patients and colleagues
This role is an excellent opportunity for motivated individuals seeking to develop their career within dental healthcare while contributing to a positive patient experience.
Pay: £12.71-£14.50 per hour
Benefits:
Ability to commute/relocate:
- Palmers Green N13 6JP: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Dental Reception: 1 year (required)
Language:
- Beautifully spoken English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person