Duty Officer – Brandon Leisure Centre - Hourly rate £13.02
In this role you will be supporting and motivating our members to achieve their goals and maintain the safety of all in the fitness suite. You will deliver member inductions, programme reviews and on occasions deliver gym floor classes, but always delivering excellent customer service. This role also includes the responsibility of opening and closing the building.
37 hours per week
Rota
Week 1
Mon – 5:30 – 13:30
Tue – 5:30 – 13:30
Wed – 5:30 – 13:30
Thu - 5:30 – 13:00
Fri – 14:45 – 21:45
Sat – Off
Sun – Off
Week 2
Mon – 14:00 – 22:15
Tue – 13:30 – 21:45
Wed – 13:30 – 21:45
Thu – 13:30 – 21:45
Fri – Off
Sat – 9:00 – 12:30
Sun – 7:30 – 16:30
Week 3
Mon – 14:00 – 22:15
Tues – 14:45 – 21:15
Wed – 14:45 – 21:15
Thu – 14:45 – 21:45
Fri – 13:30 – 21:15
Sat – Off
Sun – Off
Week 4
Mon – 5:30 – 13:45
Tue – 5:30 – 13:30
Wed – 5:30 – 12:00
Thu – 13:45 – 21:45
Fri – Off
Sat – 7:30 – 16:30
Sun – 9:00 – 13:30
Week 5
Mon – 14:00 – 22:25
Tues – 13:00 – 21:15
Wed – 8:00 – 16:00
Thu – 5:30 – 13:45
Fri – Off
Sat – Off
Sun - Off
Abbeycroft can offer you:
· A Multisite membership
· A discounted multisite membership for someone that lives with you
· Free child swims (Not lessons)
· Annual Leave entitlement
· Pension Scheme with NEST
· After 6 months service you may be eligible for our death in service scheme
· Opportunities for career development and progression
· HealthKey which provides:
- A real GP, available 24/7, by text or video — no appointments, no waiting
- A confidential helpline for emotional, legal, and financial worries
- Discounts on hundreds of high street brands — supermarkets, holidays, fashion, fitness, days out
- Mental health support
- Up to 6 counselling sessions per year with no GP or other referral needed
Key Responsibilities:
· Instructing and Motivating our members/customers
· Educating members/customers on what Abbeycroft can offer them
· Maintaining high standards of cleanliness and hygiene in the gym suite
· Maintaining equipment on the gym floor
· Assisting with equipment setup and breakdown for various activities.
· Providing excellent customer service to enhance the overall experience for our guests.
· Opening and closing the building
Requirements:
· Responsible individual with a passion for working in leisure, health, and wellbeing.
· Prior experience working in a gym environment (not essential)
· Strong commitment to safety and the well-being of others.
· Ability to work well both independently and as part of a team.
Qualifications:
· Level 2 Fitness Qualification (essential)*
· First Aid at work certification
*Candidates without a Level 2 Fitness qualification may be considered if they are right for the role and the qualification can be attained. First Aid at work certifications can be attained with Abbeycroft.
Closing Date: 04/09/2026.
Interviews will take place onsite on 07/09/2026.
Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us!
Most roles at Abbeycroft involve some form of regulated activity with children and so an Enhanced DBS Check including the Children’s Barred List will often be appropriate.
As a Disability Confident Employer, we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.
Please note that due to the high volume of applications we receive, we are unable to respond to everyone individually. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Pay: £25,119.37 per year
Benefits:
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
Application question(s):
- Can you work the rota pattern as advertised?
- Do you hold a minimum Level 2 Fitness Qualification?
- Do you hold a valid First Aid at Work Qualification?
Work Location: In person
