Hoo Hing are the Oriental Food Specialists in the UK. From our 5 acre distribution centre in Essex, we pick and pack thousands of products and deliver them to Oriental wholesalers, supermarkets, convenience stores, restaurants, cafes and takeaways throughout the UK.
To complement our distribution business, we also have our own superstores in London, Essex and Buckinghamshire to cater for customers in London and the Home Counties.
We employ an international work force of over 200 staff. We are currently looking for Assistant Managers to join the team in our Mitcham superstore.
For more information about the Company, please click on "Hoo Hing Ltd" at the top of this page to view our profile or visit www.hoohing.com.
About the Role
Assistant Managers will have organisational and management responsibilities, reporting to the Superstore Division Manager. Since the business operates on a 7-day week basis, Assistant Managers must be able to deputise for Store Managers and efficiently run a Chinese Cash & Carry branch dealing with all aspects of site management, including sales, stock control, health & safety, personnel and general administration.
Qualifications
- Degree or equivalent (Preferably in a business related subject)
- Multi-lingual would be desirable: English and Chinese (Mandarin / Cantonese), with abilities in written and spoken dialect.
- Experience is not essential as full training will be given.
Future Opportunities
The post is particularly suitable for a new or recent graduate seeking a challenging career path, as this is an ideal development position into more senior management roles.
Responsibilities
- To act as first point of contact for all queries from staff, customers and suppliers
- To manage Cash & Carry staff
- To review job applications and arrange interviews as required
- To update the staff on company policies, procedures and rules changes in meetings
- To oversee and assist with stock control and ordering including organising and undertaking the quarterly stock-checks and ensuring goods are always in stock
- To log customer complaints and process as necessary
- To attend meetings, conferences and training days relevant to projects
- To handle investigations and meetings for grievance and disciplinary procedure
- To undertake any other project work that may be reasonably assigned from time to time
- To organise and provide training for Cash & Carry staff
Technical skills
- Ability to speak Chinese (Mandarin / Cantonese) and English fluently
- Ability to read and write Chinese
- Ability to translate policies into Chinese
- Must be able to work weekends
- Must hold a valid U.K. Driving License
- Good working knowledge of Microsoft packages
Personal specification
- Ability to work independently on own initiative with minimal supervision
- Ability to interpret and apply company policies
- Ability to analyse customer needs and make recommendation based on sound business knowledge and commercial acumen
- Ability to work as part of a team
- Ability to respond flexibly to change
- Understanding of and ability to maintain confidentiality
- Ability to demonstrate enthusiasm for working with a varied client group which includes retail and warehouse staff
- Good multicultural awareness
Type of Contract: Permanent, Full time (6 days per week)
The above job description is intended to reflect the range and level of work that will be required. It is not intended to be a complete task list.
The Assistant Manager role will be subject to review as and when required to reflect the changing needs of the business and any service(s) offered.
Candidates must be eligible to work in U.K.
Job Types: Full-time, Permanent
Pay: £13.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Ability to commute/relocate:
- Dagenham RM8 1RX: reliably commute or plan to relocate before starting work (required)
Work Location: In person
